Downgrade

This just happened to me today on Alaska. I bought first class tickets about a month ago for both directions. On my return flight, while I was waiting to board, I suddenly got reassigned out of first class to a middle seat halfway back in the plane. Pretty frustrating after...

Flight 887 LIM to EWR last night. Took off late, about an hour in we turned back for mechanical issues. Totally fine with that part. Safety first. Everything after was a mess. Told to call United. 1K line couldn’t help and said we had to wait at the airport counter. Over 200...

Booked EZE–JFK (AA)–LHR (BA) in Business, ticketed by American. Before departure, BA offered a paid upgrade to First on JFK–LHR for $700. I paid, seat confirmed. Night before travel, AA rerouted me to EZE–MAD (Iberia)–LHR (BA) due to aircraft issues and misconnect risk. No other...

Yeah… calling that an upgrade is a stretch. Unless the room category is objectively higher (corner, larger square footage, better view), switching from a king to two queens usually feels like a lateral move at best, downgrade at worst if you wanted one bed. The “we’re sold out”...

That’s stressful when you’re literally at the airport and the app starts doing weird stuff. The app showing business in the graphic but economy as the actual seat number is classic glitch behavior. Usually the written seat assignment is what counts, not the picture. Sounds like...

This would annoy me too. Booked business class LHR to MUC for the first time, got downgraded to economy for “operational reasons,” and now Lufthansa is trying to sell lounge access for £50. Yeah, EC261 gives a 30% refund, but that doesn’t really cover the experience side of...

Looking for advice because this one is beyond frustrating. My family had confirmed SWU upgrades into business class on AA 276 SFO to JFK. Confirmed, ticketed, all set. At the airport, a desk agent downgraded them back to coach. I spoke with a CK agent who confirmed it was an...

My mom and sister paid outright for first class on a 6 hour flight. They booked it mainly because my sister is pregnant and traveling with a baby, so the extra space really mattered. At the gate they were suddenly reassigned to row 29. No heads up, no real explanation, just a...

Booked first class seats on Hawaiian Airlines from SEA to HNL. After a delay at the gate, the flight was ultimately canceled. We were rebooked on a later flight, but only in regular economy, not even premium. Between losing first class, the delay, and missed time in Hawaii, it...

Had a weird and frustrating experience today. I was boarding my Alaska flight and was told at the gate that I’d been downgraded from first class. I asked about a refund since I paid more for the first class seat. Gate agent said no refund because I booked into U class and that...

I booked first class mostly because the included checked bags made it worth it for me. Now I’ve been involuntarily downgraded to economy. Since economy doesn’t include the same baggage allowance, am I entitled to reimbursement for the checked bag fees I now have to pay? Or is...

I paid for international first class from Costa Rica to Seattle, about an 8 hour flight. It was a big deal for me. First trip in years after a serious accident, saved up, wanted to treat myself and celebrate finally being healthy again. Checked in fine, checked my bag fine, then...

We bought two one way Polaris tickets from Seoul to SFO, $4,400 total so $2,200 each. At check in we got downgraded and United offered us a $2,500 travel voucher each plus seats in Premium Plus. Now the cash refund posted and it was only $620 per person as the fare difference....

Posting an update because it somehow got worse. Delta came back and offered a $96.12 refund per ticket plus a $100 voucher. That’s it. We paid just under $1,400 per person one way for First Class back in Feb 2025. Economy at the time was around $500. Instead of refunding the...

Flying HNL to SEA with my husband and daughter. We paid cash for three first class seats. As we’re boarding, we’re told to see an agent and find out my husband and daughter have been involuntarily downgraded to economy. Reason given? Delta needed the first class seats for two...

Getting bumped from Premium Economy to Economy a week out and then being told “submit a form after the flight” with zero info on the refund is classic Air India frustration. They absolutely know the fare difference already. Making people upload boarding passes later just feels...

I’d be upset too. Yes, airlines sometimes need crew rest seats, but pulling a confirmed business class passenger at the gate on a long haul holiday flight is not something that should be treated as normal or acceptable, especially when the passenger has mobility issues and a...

Yeah, I feel this one. The card has slowly lost all the little things that made the fee feel worth it. Cutting the restaurant Priority Pass benefit was huge, and the lounges being packed half the time just kills the whole point. Paying that fee and then standing in a 45 minute...

I’m halfway through a 3 night points stay at an Alila. Booked a suite award. Only realized later that we were actually put into a regular room. The property and room are beautiful, so it didn’t click at first. The room does have a better view than the standard room award, but...

I bought a U fare First Class ticket and used an upgrade certificate to lock in a First seat. Checked in online right when it opened. Before boarding, I tried to check my carry on, but the agent said I missed the cutoff by a few minutes so I kept the bag. While going through...

Had a business class ticket HKG to DFW via ICN, and the ICN to DFW leg got canceled right before departure. AA told me I could either wait two days for another J seat or take premium economy, so I took the downgrade. Paid around 8k for the round trip. Filed for a partial refund...