Polaris

On United flight 872 from Taipei to San Francisco, I was seated in 1L on a Boeing 777-300ER. Before departure, I noticed my Polaris seat would not fully recline and got stuck partway. The purser told me the crew could manually force it down, which required significant effort...

I recently started flying with United MileagePlus after previously being an American Airlines flyer, and I travel frequently for work. On domestic flights, I often use Plus Points for upgrades, even on shorter routes, and I expect some of them to expire at year end. For an...