Downgrade

A flight from Calgary to Amsterdam operated by KLM experienced aircraft substitution, with a 787-10 replaced by a 787-9, resulting in fewer premium economy seats than originally booked. As a result, multiple passengers were downgraded from premium economy to economy at the...

We booked seats with extra legroom (about €180 per seat) on KLM around a month in advance specifically because it’s a long-haul flight and I’m tall. Less than 24 hours before departure, our seats were reassigned to regular seats at the back of the plane without any clear...

Someone I know was flying with American Airlines and had a confirmed First Class seat (1A). While scanning their boarding pass to board, they were suddenly reassigned to an aisle seat in the back of economy due to an aircraft change, likely to a smaller plane with fewer premium...

I checked a reservation for a flight next month and noticed that two segments of my itinerary have changed significantly from what I originally booked. The departure times are now several hours earlier, and my seat has been moved from first class to the main cabin. I’m also now...