FlightIssues

I want to warn others about a serious issue I’m dealing with involving Air France–KLM refunds. I fly business class frequently and recently ended up in a situation where nearly $16k in refunds is missing, while I also had to pay another $10,630 out of pocket to rebook tickets...

Curious if anyone else has run into this with Qantas recently. We had flights booked via Dubai for the end of this month, returning next month. We waited to cancel until Qantas announced that flights booked before March 6, 2026 for travel between Feb 28 and March 31 could get a...

Booked four first class tickets for spring break about two months ago for myself, my wife, my daughter, and her friend. Each ticket was around $1800. The friend just told us she can’t go because she doesn’t want to be away from home that long. I called American Airlines and got...

Saw a story from someone who got stuck in Sri Lanka during the recent Middle East disruptions and shared how Qatar Airways handled their case. Their original itinerary was Colombo → Doha → Helsinki. When the conflict started affecting flights, they contacted Qatar six days...

Had one of the worst airline experiences I’ve ever dealt with flying Frontier. We got to the airport more than two hours early with golf clubs. The bag desk told us to carry them through TSA and take them to the gate. TSA immediately said that wasn’t allowed and sent us back....

Had a frustrating situation with Aer Lingus recently. Our original itinerary was JFK → Manchester → Dublin with a 7:00 pm departure. While we were driving to the airport we suddenly got an email saying we were moved to a 5:00 pm direct flight to Dublin. We never requested that...

Booked an international Aer Lingus flight on February 1, and about a week later the airline cancelled the flight. Initially requested a voucher, but after two weeks with no response switched the request to a cash refund instead. Another week later an email came saying the case...

Showed up about 4 hours early for Air India flight AI278 from Colombo to Canada via Delhi. At the airport they said the flight was cancelled because of the conflict in the Middle East. The confusing part was that people were still getting checked in for the flight, and later it...

Had a difficult experience using a Star Alliance award ticket booked through Air Canada for an Air India flight. Online check-in had already been completed and boarding passes were issued. At the airport, baggage tags were printed at the kiosk without any issue. But at the...

Saw a frustrating situation someone shared after a delayed flight. The flight was already delayed about 1.5 hours while they looked for a replacement pilot. During that time passengers were allowed to leave the plane and wait around the gate. About 30 minutes before the new...

Just read a rough story from someone flying Philly to Glasgow with American Airlines. They had a connection through Heathrow and somehow the Heathrow to Glasgow flight plus parts of the return trip were cancelled in the system without any notice. They only found out while...

That’s stressful. Being at the airport with 50 minutes to departure and not a single person checked in because of a system outage is not what you want to hear. If it’s a full server issue, at least you’re not alone, but that doesn’t make it any calmer standing there watching the...

Was supposed to fly Sunday at 7am from Portland, ME to San Juan. Flight kept getting delayed in 2-hour chunks, so they eventually rebooked me out of Boston. I didn’t get to PR until Monday morning. Super frustrating, but I stuck with it. Then on Tuesday I randomly checked my...

I used to love Southwest. Had ALP at one point. Today was rough. Booked weeks ago through work. Assigned seat row 17, boarding group 4. This morning I get an app alert saying my seat is gone and I’m now standby. But hey, I can “secure” a seat for $89. At my layover they say the...

You did everything right here and still got stuck paying because the airlines can’t talk to each other. LOT cancels, rebooks you onto two non aligned carriers, and suddenly your Star Alliance Gold benefits basically evaporate mid journey. Singapore checking the bag through but...

This would drive me insane. Forced to gate check a carry on at the jet bridge, watched it get left right there… and somehow it ends up on a plane to a different city. Now they’re in another country with none of their stuff for at least a day. That’s the part I never understand....

This one is pretty unreal. Flight SGF to ATL, boarding complete, then the pilot comes out and says we all have to deplane because the fire extinguisher is expired. Not just barely expired either. Apparently it expired 3/2025. At first everyone thought it’d be a quick fix. Nope....

This is honestly awful. Being forced to check a thin poster tube after begging to keep it with you, only for it to get left behind at a connection, is exactly the nightmare scenario. All that prep, funding, and work over a year, gone because the airline said “it’ll be fine”....

Hoping someone here can sanity check what happened because the explanation I got doesn’t fully add up to me. I had a flight at midnight, about a 2 hour flight, a couple days ago. I arrived on time, checked my luggage, went through security, everything normal. Flight was delayed...

Flying cross country in less than 48 hours, and this is one of the first days with Southwest’s new assigned seating. My wife and I both booked the same fare that lets you pick seats at booking. We specifically chose aisle seats for both legs and I still have the confirmation...

Weird situation and not trying to game the system here. I flew to Chicago for a funeral, my return to Harrisburg got canceled, and now I’m just staying in Chicago and taking next week off work. I was supposed to fly Harrisburg to Chicago to Fort Wayne later, but since I’m...

I booked a Wizz Air flight through Booking.com because it was about 50% cheaper than booking directly. Wizz Air has now changed the flight time and sent me an email about it. The problem is I can’t confirm that I accept the change. In the Wizz Air app it says only the person who...

This would drive me crazy. I bought my ticket back in September specifically because it said changes were allowed anytime, just pay the fare difference. Now the option to modify the flight is suddenly gone online. I called customer service and got the classic “technical problem”...