InflightService

Currently on a JetBlue flight and had a strange interaction with the snack cart. I had headphones in and when the flight attendant got to me she just said “snacks?”. I asked what the options were, but she didn’t answer and just handed me plantain chips. I gave them back and said...

SAN to LHR flight (about 10 hours) apparently had no business class meal service at all. Economy and premium economy still had their normal food. Passengers in business were sent a $30 voucher through an app called Swiipr to buy food at the airport before boarding. The issue was...

Flew DEN to SJO in first recently. Got the welcome drink and one beverage with dinner. After that, nothing for the next 3.5 hours. No water runs, no check ins. When I got up to use the restroom, both FAs were in the galley on their phones. I don’t fly United much, so I’m...

Just flew Cathay business for the first time, 4 flights with a transit in HKG. Lounges in Hong Kong were big and nicely designed, but the staff felt a bit cold. Not rude exactly, just not very welcoming. Felt like I was inconveniencing them. One segment had the older recliner...

Last week MEL to CBR, early flight, asked for a coffee. Told it’s too short to serve hot drinks. This morning MEL to HBA, 1h20. Asked for tea. Same answer. “Short flight, cold drinks only.” I’ve done that Hobart run forever and definitely remember getting coffee on shorter...

Just did a round trip in Qsuite from the US to Doha with my wife. The flight over was fantastic. Service was polished, warm, exactly what you expect from a premium product. Honestly up there with ANA, JAL, even Emirates for me. The return flight though felt completely different....

Totally fair question. On Singapore Airlines, it’s completely normal to ask for snacks between meal services. That’s what they’re there for, especially on long haul. You’re not being difficult by asking. Cup noodles are usually available on request, and you can absolutely have...

Currently in Premium on my way to California and experiencing true hardship. Person in front of me got the sacred Alaska chocolate with their pretzels. I did not. The only logical conclusion is that award tickets are chocolate ineligible and I have discovered the fine print....

Just flew BKK to DXB on an A380 in EK economy. First time on Emirates in about 5 years. We used to fly them all the time back when we lived in Dubai, so this stood out. Service felt noticeably lighter than before. No pre meal drinks, no snack service before landing, and it was...

Last week on ORD to DEN, turbulence knocked my portable battery off the tray table and cracked the casing. After that, the battery started bulging. I hit the call button and was told over the intercom to turn it off unless it was an emergency. When the FA finally came, I showed...

Had one of the worst in flight experiences yesterday and honestly still shocked. International flight in business class. No attempt to limit bathroom usage, so there were lines of kids and parents standing in the aisle waiting. By the time it was finally my turn, the bathroom...

Flew Heathrow to JFK over New Year and back a week later, and honestly I’m shocked at how bad it was compared to a few years ago. Heathrow check-in was confusing and the BA staff were rude and unhelpful. On the outbound flight there was basically one drinks service the whole...

I’ve flown Emirates a handful of times now and the food timing really confuses me. My first flight ages ago, Manchester to Dubai in economy, food came out pretty quickly and no complaints. Every flight since has been business class and the service has felt insanely slow. On a 17...

Flew SQ business from ICN to SGP and honestly the cabin crew experience was disappointing compared to what I usually expect. When my main was served, the crew asked if I wanted garlic bread but didn’t even wait for an answer before putting it on my plate. Then immediately asked...

Was flying DXB to EWR and a flight attendant knocked a coffee pot off the cart onto my leg. About two cups of hot coffee all over my jacket, pants, and seat. What really surprised me was she picked the pot up off the floor and kept pouring coffee for someone else. Didn’t even...

Flew Doha to Istanbul with Qatar on Jan 9 and the experience was very different from what I’m used to with them. Only one food and drink service, which was fine, but the crew vibe was just… off. Flight attendants looked upset, avoided eye contact, and generally seemed annoyed....

I’ve got a mac nut allergy and usually handle it quietly meds, EpiPen, all that. But on my LAX–HNL flight (HA809), the crew handed out cookies during descent and didn’t say what kind. When I asked if they had nuts, the attendant snapped that it was “just chocolate chip.” Didn’t...

On the SFO to Osaka flight right now and I cannot believe how cold it is. People are wrapped in blankets, hoodies up, even winter jackets. I’m layered up and still freezing a few hours in. Feels like there’s no heat running at all. Do pilots control cabin temp or is that on the...

I recently flew Pegasus on an international route and was surprised to learn that they don’t provide free water at all, not even a cup. Cabin crew confirmed this is their policy and that the only option is to buy drinks from the onboard cafe. I know Pegasus is a low cost...

I’m flying J from Liberia to Seattle soon and noticed there’s no meal preorder showing. Chatted with an Alaska agent and they said meals will likely be unavailable on that flight. Kinda surprised since it’s almost 8 hours. Anyone had this happen? Was there really no meal at all?