InflightService

Just flew Cathay business for the first time, 4 flights with a transit in HKG. Lounges in Hong Kong were big and nicely designed, but the staff felt a bit cold. Not rude exactly, just not very welcoming. Felt like I was inconveniencing them. One segment had the older recliner...

Currently on a JetBlue flight and had a strange interaction with the snack cart. I had headphones in and when the flight attendant got to me she just said “snacks?”. I asked what the options were, but she didn’t answer and just handed me plantain chips. I gave them back and said...

SAN to LHR flight (about 10 hours) apparently had no business class meal service at all. Economy and premium economy still had their normal food. Passengers in business were sent a $30 voucher through an app called Swiipr to buy food at the airport before boarding. The issue was...

Flew DEN to SJO in first recently. Got the welcome drink and one beverage with dinner. After that, nothing for the next 3.5 hours. No water runs, no check ins. When I got up to use the restroom, both FAs were in the galley on their phones. I don’t fly United much, so I’m...

Last week MEL to CBR, early flight, asked for a coffee. Told it’s too short to serve hot drinks. This morning MEL to HBA, 1h20. Asked for tea. Same answer. “Short flight, cold drinks only.” I’ve done that Hobart run forever and definitely remember getting coffee on shorter...

Just did a round trip in Qsuite from the US to Doha with my wife. The flight over was fantastic. Service was polished, warm, exactly what you expect from a premium product. Honestly up there with ANA, JAL, even Emirates for me. The return flight though felt completely different....

Totally fair question. On Singapore Airlines, it’s completely normal to ask for snacks between meal services. That’s what they’re there for, especially on long haul. You’re not being difficult by asking. Cup noodles are usually available on request, and you can absolutely have...