Qantas

My colleague and I were both on QF2 and requested upgrades using our business account. He’s Qantas Gold while I’m Platinum, but he ended up getting upgraded to Premium at the gate and my upgrade didn’t go through. We were originally on the same booking, but I split the...

My partner, our child (over 2), and I will be flying from London to Perth on a direct Qantas flight and I’m hoping to get some advice about carry on luggage and boarding. From what I understand, since our child has their own seat they should have the same cabin baggage allowance...

Booked domestic flights with points, but somehow it went through without enough points and now the booking is stuck as “pending payment” even though it shows confirmed in the app. Spent hours on the phone getting bounced around with no real help. At this point I’m wondering if...

Called Qantas to use the free same day change and after 40 mins on hold, the agent said she’d call me back to finish it. She never did. By the time I followed up a couple days later, the free change window had passed and they charged me $360 in fees. Tried complaining and all I...