Lost Luggage

I recently flew on Southwest Airlines from Omaha → Nashville → Greenville-Spartanburg, and had a carry-on bag taken during my connection at Nashville. During deplaning, I discovered my black hard-shell suitcase was missing from the overhead bin where I had placed it. A...

I am extremely frustrated with my recent experience involving Southwest Airlines. On a flight from Seattle to El Paso, the airline lost my checked suitcase. The estimated value of everything inside was around $1,500, including the suitcase itself. After filing the claim, the...

I am a Marriott Bonvoy Titanium Elite guest staying on a long-term stay (about 3 months) at a Courtyard by Marriott Baltimore and have spent roughly $10,000 so far. Housekeeping apparently assumed I had checked out and removed items from my active fridge and cupboard while I was...

Hey all, My bag was incorrectly tagged at San Francisco International Airport and ended up being sent to Casablanca instead of Paris. I filed a baggage claim with Air France at the airport, and thanks to my AirTag I can clearly see that the bag has been sitting in Casablanca for...

My mom and I recently flew from Madrid to Venice with Wizz Air, and her checked suitcase did not arrive with us. We both checked in normally and the baggage was tagged and sent to the aircraft, but it was left behind. They have now located the suitcase and sent it to Venice, but...

I’m a student in the UK and recently traveled by FlixBus from Manchester Airport to Leeds on April 23rd, with a stop in Bradford along the way. When I arrived at Leeds, I discovered that my suitcase was missing. It contained my laptop (which I urgently need for my final-year...

I recently flew with Air France from Sweden to Bordeaux and my checked baggage was lost on arrival. The airline delivered it to me five days later, but it arrived in severely damaged condition. The suitcase appears to have been heavily impacted, with one wheel missing, cracks...

Hi everyone, I recently flew Spirit Airlines from Atlantic City, NJ to Orlando, FL on flight 2409. After landing, I realized I had left my running belt on the plane, which contained my ID and cards. This was my first time traveling with a toddler, so things were a bit hectic. I...

At Leeds Bradford Airport, while boarding a flight with KLM, our family of five was pulled out of the boarding queue (Group 2) and told our carry-on bags needed to be checked into the hold, even though the flight did not appear particularly full. We tried to explain that we had...

We flew with Air France last August from Japan to the UK with our one-year-old, and they lost our pushchair on the outbound journey. I reported it immediately in the baggage hall and opened a missing baggage claim. After hearing nothing for a couple of days, I contacted Air...

I was on the Shinkansen and a passenger sitting next to me accidentally took my luggage when getting off at Nagoya. I am supposed to continue my trip to Kyoto, but now my bag is gone with the wrong person. The luggage is very similar in color, so it looks like a genuine mistake....

Has anyone managed to get more than $250 reimbursed for lost luggage with Princess Cruises? I’m trying to understand if there’s any way to push beyond their stated limit. During a back to back cruise with a room change, one of my bags went missing. It contained over $500 worth...

I had an early flight from Phoenix to Houston and was extremely tired going through Transportation Security Administration screening. I forgot to remove my laptop from my backpack, so my bag was pulled aside and sent through again with the laptop placed in a separate bin. After...

Just curious about this. In the past, people used paper luggage tags at check-in, and many still use personalized plastic or leather tags on their bags. In modern air travel, do luggage tags actually help airlines identify and return lost luggage, or are they mostly just for...

I honestly do not know whether to laugh or cry at this point. We flew with Air France and all 4 of our suitcases were lost for 8 days. We were going on a cruise, so we had no option but to buy replacement essentials just to get through the trip, including clothes and toiletries....

We are seeking urgent assistance regarding our misrouted luggage from an international flight with Air France and GOL. Although a Property Irregularity Report (PIR 057997 in Asunción) has been filed, we have not received clear updates or support. Our bag was last reported to...

Travel route: Torino (TRN) → Istanbul (IST) → Izmir (ADB) on March 31. My checked baggage never arrived at the final destination (ADB), and a Property Irregularity Report (PIR) has been filed at Izmir Airport. Details: Bag is a bright red hard-shell suitcase (~32kg) Contains...

A traveler described an ongoing issue with Lufthansa regarding compensation for delayed, damaged, and partially stolen luggage. After the airline initially rejected the claim, the passenger escalated the case through a conciliation process (SÖP). Several months later, the...

I lost my phone right after landing while transiting through the airport. I realized it was missing as soon as I got on the shuttle bus and reported it immediately. I also submitted a lost and found request the same day, but since then I’ve only been getting automated replies...