Lost Luggage

Landed at Heathrow after a delayed flight, already exhausted, and then found out my checked bag didn’t arrive. Went over to the lost luggage area and there was one busy BA staff member and a bunch of self service tablets. Tried one tablet. Broken. Tried another. Also broken. So...

Trying to laugh so I don’t cry at this point. Every single time I’ve connected through ATL, my checked bag has been delayed or lost. Not once. Not twice. Six out of six. I get that ATL is massive and busy. I could even accept bad luck once or twice. But 6 for 6 feels...

Looking for any advice because this situation is getting ridiculous. I was on a JAL flight (booked through AA) and my phone slipped inside the lie-flat seat during the flight. When we landed, I tried to retrieve it but couldn’t reach it. A flight attendant noticed and called...

Over a month with no real response would drive me insane, especially when Prague already confirmed it was loaded. At that point it’s clearly somewhere in the system and you just need an actual human to look. The worst part is not even the money. It’s the stuff you can’t replace....

My checked bag (about 25kg) was officially declared lost by Turkish Airlines. I submitted receipts and documentation totaling around €1,950 for the contents, plus about €350 for essentials I had to buy while waiting for the bag. They came back with an offer of roughly €926 and...

Flew UAE–Doha–UK with Qatar for my grandmother’s funeral and the whole thing has been draining. At Hamad, right before boarding, I was pulled aside for a “random” security check. Full frisk and bag search, no real explanation. I couldn’t help noticing it was mostly brown people...

Left my fanny pack with my wallet and keys under the seat in front of me on a TPA to DFW flight today. Didn’t realize until my Uber pulled up at home and it wasn’t in my bigger bag like usual. Already filed a claim, emailed airport lost and found, basically did everything short...

Hawaiian lost my wife’s suitcase on a mainland trip. It didn’t show up until weeks later, long after we were home. Instead of relaxing at the resort and wearing the outfits she bought specifically for the trip, we spent a big chunk of the vacation shopping for clothes, washing...

We just got to our hotel and realized we grabbed the wrong carry on from our American flight. I put ours a few rows ahead since there was space. When we landed I noticed it had been moved back one row but didn’t think much of it since the bag looked almost identical. Opened it...

Flew in the morning before my cruise and my luggage didn’t make it. Figured with multiple direct flights that day it would catch up. Nope. We had already sailed when the airline called saying they had my bag and asking where to deliver it. I assumed I was out of luck for the...

First off, I know this was ultimately my fault. If you leave something in a hotel room and check out, that’s on you. That said, I stay at Hilton properties 75 to 100 nights a year. Diamond status. Very familiar with the ecosystem. This is the first real issue I’ve run into. This...

Flew Frontier Jan 22 into Memphis. Weather delay, fine, I get it. My checked bag didn’t make it back to Houston with me. Was told it would be delivered in a few days. Never happened. Since then I’ve called over and over and keep getting different answers. “Still in Memphis.”...

Posting this in case it reaches the right person. On Lufthansa flight VL2478 from Munich to London Heathrow on March 8, a black Dell laptop backpack disappeared from the overhead bin near seat 31C after landing. It looks like someone may have taken the wrong bag by mistake. The...

Flew Air India 131 from Mumbai to London and ran into a frustrating situation at baggage claim. Waited at the carousel until all the bags came out but mine never showed up. The only thing left was an identical suitcase, which makes it look like another passenger probably grabbed...

That’s so frustrating, especially right before a long flight. It really does sound like someone grabbed yours by mistake if there was a nearly identical suitcase left behind. Erdberg is a busy stop and people rush off quickly. You did the right thing by leaving the other bag...

That’s beyond frustrating. Seeing the exact location and still not being able to get anyone to grab it would drive me insane. Realistically, a private investigator or attorney isn’t going to get airside access to FCO baggage areas. Airports are heavily restricted. Even you...

First: breathe. This is fixable more often than you think. FlixBus lost luggage feels hopeless because the form looks like it goes into a black hole, but a lot of bags do get recovered. The key is speed and being specific. A few realistic steps: Don’t rely on just one form....

My partner and I flew to Seattle from Detroit and his checked bag never made it. At check in, our agent set the bags down to tag them, but another agent accidentally put my partner’s bag on the belt before it was tagged. Our agent said he’d radio someone and take care of it,...