Bonvoy

Just saw the Q1 Bonvoy promo drop and once again, no double elite nights. Feels like that era is officially dead. It’s 2500 bonus points per stay, plus one bonus elite night for each different brand you stay at. Promo runs Feb 25 to May 10, registration open now and closes April...

I’m a Bonvoy Platinum and spend way more nights in Marriott properties than I’d like to admit, but lately it really feels like aggressive cost cutting is catching up with them. Recent stay at a new Residence Inn in Seattle was a perfect example. Breakfast was chaos. Tiny space,...

Just a friendly reminder for Bonvoy folks. Elite benefits like breakfast, lounge access, upgrades, and bonus points only apply when the elite member is actually staying at the hotel. They don’t carry over to friends or family if you’re not there, even if the booking is under...

Checked into a Marriott today and just got an email saying they want to walk me for the third night of my three-night stay. That one caught me off guard. I get overbooking situations at check-in, but I’ve never heard of being walked after you’re already staying there. I’m Gold...

We recently switched our company travel program from Concur to Navan and ran into an unexpected issue. My team stays long-term at a Courtyard Marriott, and for the past year they’d been earning Bonvoy points. Some of them are now top-tier. Since the switch, no one is earning...

I noticed that Marriott property codes usually follow a pattern: first three letters are an airport code, then two letters for the brand. Like INDJW for the JW Marriott Indianapolis. But I came across a suburban Boston area property tagged with MHT (Manchester, NH) instead of...

Running the numbers for a Ritz stay and buying points comes out way cheaper than paying cash. I’d need about 200k points plus the 70k promo bonus, but I’d still be short around 47k. I already know the annual limits for buying and gifting, but I’m not sure how those interact....

Weird issue with my Bonvoy account. I had 48 nights, then did a 3-night Westin stay. The stay posted correctly, shows the 3 nights, but the total only went up to 49 instead of 51. I even dumped all my 2025 stays into Excel just to sanity check… it really should be 51. Emailed...

Titanium Elite here and checking in at the Moxy South Beach. It’s after 6pm and they’re still telling me my room isn’t ready. Pretty much blew up the plans I had tonight. Anyone know what Marriott typically does in situations like this? Is it worth contacting Bonvoy support, or...

Had a guest check in today who wanted an upgrade, but we were truly sold out. I told her that, and she insisted that other Marriott hotels “just take a suite from someone else” because she’s Titanium. I had to explain again that upgrades are only when we actually have space. She...

Been holding onto Ambassador Elite for years and honestly feel kinda silly looking back. I kept doing all sorts of nonsense runs just to close the gap on nights or spend because I kept believing the “once personal ambassadors return, it’ll be worth it” line. They’re back… and...

We booked a room in Rocky Mount, NC two weeks ago, checked in online a few hours before arrival, and still got turned away at the desk. The clerk said our room went to a Titanium member and told us to leave. Wouldn’t even try to find another room. Claimed she was the manager....

Booked a big trip to Turks and Caicos with over 800K Marriott points (plus a $2500 oceanfront upgrade). I’ve got insurance for the upgrade, flights, and medical stuff but not sure what happens to the points if flights get grounded because of the government shutdown. Trip’s three...

For any Marriott employees or managers here, is there a way to block a guest’s Bonvoy account or stop them from doing mobile check-in? We’ve got one guest who’s been flagged for multiple fraud cases and always uses mobile check-in to dodge the front desk card check. Would love...

Got pulled into the Marriott world after getting a credit card promo with 5 free night certs thought it’d be a fun perk. But man, trying to actually use them is a nightmare. The 65k cap (50k cert + 15k points) kills so many options, and if one night goes over that, you have to...

Tried doing Marriott’s Fast Track to Gold promo while traveling for military work. I hit the stays (booked two rooms for family) and confirmed with a rep that I’d qualify she said I was good. Later found out only one room counted and was told the first rep “must’ve been wrong.”...

Just stayed at a Marriott and the TV literally locked up with 10 minutes of commercials before I could even change the channel. I’m lifetime Platinum, spend 200 nights a year, Bonvoy card and all, but between that and paying $10 a night for parking in the middle of nowhere, I...

My property is doing a fun little competition for Bonvoy enrollments, first person to verify 11 gets a private family dinner cooked by our chef. I’m new at Marriott, so I’d be super grateful if anyone here could help me out with an enrollment (even if you’re already a member)....

Just finished 5 nights at a Courtyard in a big city for a work trip, total mess. Whole floor was under construction, no housekeeping even after requesting, towels never showed up until I chased them down. Twice construction workers tried to come in our room with their key. Pool...