AirlineComplaints

Over a month with no real response would drive me insane, especially when Prague already confirmed it was loaded. At that point it’s clearly somewhere in the system and you just need an actual human to look. The worst part is not even the money. It’s the stuff you can’t replace....

Sharing this because I’m genuinely stunned by how it was handled and wondering if anyone has experienced something similar. Route was Kuala Lumpur to Atlanta via Istanbul, both segments operated by Turkish Airlines. What happened: • I had two crochet hooks in my carry on • I’ve...

Just stayed at a 4 Points Sheraton in Biloxi and I’m still confused by the room design. The bathroom had one of those sliding barn doors, but with about a 1.5 inch gap all the way around. From one side you could see straight into the toilet. From the other side, the mirror...

I’m usually a loyal Turkish Airlines customer, but this one really threw me. Just boarded a flight from Medina to Istanbul in business class and went to use the bathroom before takeoff so I could pray fajr. The toilet was a mess and there was no running water. Instead, there was...

Trying to keep this short, but this was a mess from start to finish. Our Turkish Airlines flight from Singapore was canceled due to technical issues. At the airport, TK staff told me that once we reached Istanbul, they could reroute us so we’d still make our planned Brussels...

I paid for international first class from Costa Rica to Seattle, about an 8 hour flight. It was a big deal for me. First trip in years after a serious accident, saved up, wanted to treat myself and celebrate finally being healthy again. Checked in fine, checked my bag fine, then...

Flying tomorrow on Qatar. My wife and two kids are on one reservation, I’m on a separate one. We specifically selected seats together almost two months ago and used a lot of points to lock in those seats for them. For my ticket (booked via Booking.com) seat selection was free,...

Posting an update because it somehow got worse. Delta came back and offered a $96.12 refund per ticket plus a $100 voucher. That’s it. We paid just under $1,400 per person one way for First Class back in Feb 2025. Economy at the time was around $500. Instead of refunding the...

This sounds brutal. Boarding at 2pm and then sitting at the gate for over six hours because of repeated weight miscalculations is unreal. Too many carry ons, then weight shifting, then adding too much fuel and suddenly the plane is 5,000 lbs overweight? Ending up rerouted to...