This was my first time flying business class in decades, and I had a disappointing experience on a Japan Airlines flight.
I had pre-selected a Japanese meal online well in advance of the flight, but during service, a flight attendant approached me and asked—very politely—if I would give up my Japanese meal option so it could be offered to another passenger in a different section of the cabin. I was surprised and hesitant, but before I could respond fully, they moved on to other passengers and eventually someone else agreed to switch.
Later during breakfast service, I was told that no meal selection was available for me, even though I had previously selected my option online. However, I later observed another passenger being offered a choice between Western and Japanese meals.
Feeling confused and frustrated, I raised the issue with the purser, who apologized and acknowledged there had been an oversight in not checking my pre-selected meal preference.
From my perspective, the overall experience felt inconsistent and gave the impression of unequal treatment within business class, possibly influenced by differing passenger priorities or status levels. It left me questioning how meal allocation and service priority are actually handled in practice.
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