United Airlines

This situation involves United Airlines. Summary of the incident: Flight from Boston → Maui (via LAX) was cancelled due to weather in Maui Initial guidance was to use a digital rebooking system (QR code / app-based) In-person options were limited, and wait times were long The...

Does anyone have a list of airlines that can be booked through the United app? I know Lufthansa is one, but I can’t find a list anywhere. Thanks for your help!

I previously went on a rant about how frustrated I was with United reducing mileage earnings if you don’t have their credit card. I was pretty vocal about not wanting to be pushed into getting one, canceled my United Club membership, and even status matched with another airline...

I’ve been flying a bit more over the past few years with United Airlines and have ended up on the Polaris and Premium Plus upgrade lists a few times. Recently, I’ve noticed a few things that don’t really make sense to me. The upgrade list now seems to show up only about 2 days...

Simple Flying called the “Elevated” interiors “the most significant upgrade to the carrier’s widebody product in years,” representing “its most luxurious widebody jet to date.” “This new ultramodern interior represents a fundamental shift in United’s long-haul strategy,...

I wanted to share my recent experience departing from Lisbon Airport on an international flight with United Airlines. Overall, the process was smooth and efficient. Checked baggage took around 10 minutes. At check-in, I was asked a few questions about my visit to Portugal and my...

During a recent flight, a passenger seated in an exit row appeared to continuously use their laptop during boarding and taxi. After the crew instructed all passengers to stow electronic devices before takeoff, the individual initially appeared to comply but then repeatedly...

A colleague mentioned that her father gifted her what she described as a one-year airline pass with United Airlines, allowing her to travel to different destinations throughout the year. She shared that she uses it for multiple short trips and longer vacations during the year....

I’ve got a rough situation. Flying cross-country on United for my mom’s funeral, but the timing overlaps with a PhD defense I really need to attend. I’m not planning to talk at all, just listen in with headphones and keep my phone tucked away. Basically just a silent observer. I...

I got stranded in India after Swiss told me at check-in they could see my booking, but it wasn’t properly linked or confirmed on their side, so they wouldn’t let me fly. Spent the last week getting bounced between Swiss, United, and my travel agency trying to figure out who was...

This is one of those small moments that kind of restores your faith in people a bit. Woman had the aisle, super tall guy shows up to take the middle, and she offers him her seat. He even tried to refuse because he knew it wasn’t a fair trade, but she insisted. Not something you...

Just booked an international ticket (India to US) through United and noticed something odd on the itinerary. My name is showing as C/ABG even though there’s no “G” anywhere in my passport or what I entered. Pretty sure I typed everything correctly. Flight includes Lufthansa and...

Me and my partner were supposed to go SAV to Dublin and it’s turned into a complete nightmare. First flight delayed so long the pilot timed out. Rebooked. Then that new flight was already cancelled and no one told us until boarding. Went home, came back next day. Finally made it...

Had my first Starlink flight yesterday, sitting in first. Guy next to me made two actual phone calls mid-flight just to tell people his onboard internet was faster than his WiFi at home. Both calls were short enough that crew didn’t step in, but still… felt like a preview of...

Had a frustrating situation at DEN today. A flight earlier in the day got cancelled, and United ended up moving those passengers onto our flight, which apparently made it oversold. Instead of boarding the passengers who were originally booked on the flight, they stopped boarding...

One guy decided it was a great idea to have a full hour long conference call with his company’s board… on speaker. The entire lounge could hear everything. Staff asked him multiple times to use headphones or move to the phone booths, and he basically told them to go away and...

This has happened to me a few times now and I’m starting to wonder what people usually do in this situation. I normally book the window seat. On multiple flights I’ve had the person next to me repeatedly lean over me to take photos or videos out the window. Not just once, but...

I have a flight coming up from SFO to SJD and we’re a group of 4 currently near the top of the upgrade list. If there aren’t 4 upgrade seats available, will United still upgrade 1–3 of us, or do they usually treat it as all or nothing for groups? Just trying to understand how it...

reminding everyone that she’s United 1K and flies every week. Guess the headphone rule doesn’t apply if you’re 1K? The whole interaction had a pretty sarcastic vibe afterward, with the person wondering if there’s actually a way to report passengers for ignoring the headphone...