United Airlines

ORD to SFO. Fully boarded. Then the pilot announces they “found some damage” and it’ll be at least 90 minutes while they evaluate. Possibly another aircraft. They’re letting passengers deplane. At that point I’m thinking the crew will time out and we’re done for the night....

I’ve seen a few posts about traveling with medication, but nothing for a trip this long. My long haul is 15 hours, but with two connections it’ll be close to 24 hours total travel time. The medication needs to stay refrigerated. Has anyone done something similar? What did you...

I saw the story about her sneaking onto a transatlantic United flight and not being noticed until later. Apparently this isn’t even the first time she’s done something like this. What I don’t get is how someone can repeatedly get through security and onto a plane without a valid...

That’s interesting. If you have the United Explorer card, that can come with some priority perks depending on the fare and route. Sometimes it triggers priority boarding or certain “Premier Access” labeling even if you don’t actually have elite status. United’s app wording can...

Just read this and I can literally picture the whole thing playing out. Guy walks up like “this is my seat.” Other guy just sitting there calm like “nope, mine.” Then the name check starts and it just unravels from there. The part that gets me is the seat guy just casually...

Just got off UA 2017 from Vegas to Houston. Departs 1:00am, lands 5:45am local. I usually avoid domestic redeyes, but this one was next-level painful. It’s only about 2 hours and 15 minutes of actual flight time. By the time you start to drift off, you’re already descending. So...

At some point it just started feeling like work. Chasing PQPs, routing a certain way, holding a card, tracking promos. For what? A slightly better boarding group and maybe an upgrade that clears once in a while? I hit a moment recently where I just said forget it. I’ll pay for...

I have a flight coming up from SFO to SJD and we’re a group of 4 currently near the top of the upgrade list. If there aren’t 4 upgrade seats available, will United still upgrade 1–3 of us, or do they usually treat it as all or nothing for groups? Just trying to understand how it...

Curious about what kind of passenger info flight attendants can see on their devices. Obviously they can see your name and MileagePlus status, since they usually greet elites by name. But I’ve heard they might see other things too. Stuff like: Your birthday Your previous United...

While waiting to board a long haul United flight to Rome, I saw a passenger suddenly vomit pretty badly right near the gate area. Boarding was supposed to start in about an hour, so it definitely caught my attention. Was debating whether to say something to the crew or just mind...

Flight 887 LIM to EWR last night. Took off late, about an hour in we turned back for mechanical issues. Totally fine with that part. Safety first. Everything after was a mess. Told to call United. 1K line couldn’t help and said we had to wait at the airport counter. Over 200...

reminding everyone that she’s United 1K and flies every week. Guess the headphone rule doesn’t apply if you’re 1K? The whole interaction had a pretty sarcastic vibe afterward, with the person wondering if there’s actually a way to report passengers for ignoring the headphone...

Tried using a United Club pass at Houston IAH recently and it was pretty disappointing. Walked into the Terminal C United Club and it was extremely crowded with barely any seats available. Honestly felt like the regular terminal had more space. The food selection was also pretty...

Saw an article about United considering a policy where passengers would have to use headphones if they’re watching videos or listening to audio during the flight. Honestly this feels like something that probably should have already been a basic rule. Hearing someone else’s...

On a United flight from Newark to Los Angeles, the boarding process was done in an unusual way. Passengers seated in rows 30 and above were allowed to board first. Pre-boarding passengers in those rows went first, followed by groups 1 through 4 also seated in rows 30 and above....

Flew DEN to SJO in first recently. Got the welcome drink and one beverage with dinner. After that, nothing for the next 3.5 hours. No water runs, no check ins. When I got up to use the restroom, both FAs were in the galley on their phones. I don’t fly United much, so I’m...

My brother changed his plans last minute and is now flying MAN → ZRH → SFO → CHC. The first two legs are with Swiss and the SFO to Christchurch leg is with United. Since he’s arriving into the US at SFO, I assume he’ll need to clear immigration, collect his checked bags, and...

Had the weirdest experience on a connection through DCA today. After landing, I went to grab my carry on from the floor bin near my seat and it was gone. Only bag left was a grey one that looked nothing like mine. Different color, shape, everything. So someone clearly grabbed...