TicketingIssues

Running into a stressful situation and hoping someone here has seen something like this before. My wife and I originally had a Lufthansa itinerary that got disrupted because of the strike. Lufthansa rebooked us onto a British Airways flight for the same route, departing in less...

Had a confusing situation with Southwest and wondering if anyone else has experienced this. Our itinerary was Burbank → Denver → Colorado Springs, with the return being Colorado Springs → Las Vegas → Burbank. When we landed in Denver, we asked a Southwest gate agent if we could...

Trying to change my FlixBus ticket to a later date, but running into a weird issue during the rebooking process. The new ticket is actually cheaper than my original one, but I still have to pay about $20 just to change it. The bigger problem is that when I try to confirm the...

I wouldn’t risk that. Even if it’s just one more stop, Route 128 is technically a different city and usually a higher fare than Providence. Conductors scan tickets and it’ll show your destination. If you’re still on after Providence, they’ll notice. Best case they charge you the...

We were flying RDU to ATL to PDX. First leg got delayed about 3 hours, so we were going to miss the ATL to PDX connection. At RDU, after we’d already checked in and checked our bags, a Delta agent rebooked us on a different ATL to PDX flight. Fast forward a few hours, we get to...

This happened last night and I’m still pretty angry and confused. I had a round trip ticket booked with Turkish Airlines: CPH to IST to BKK, and return BKK to IST to CPH. The Bangkok to Istanbul leg was operated by Thai Airways. At the Thai Airways check in counter in Bangkok,...

Posting this as a warning in case it helps someone else. We were flying SCL → MAD → AMS on Iberia. After a 13 hour overnight flight, we landed in Madrid at 5:30am with an 8:45am connection. We couldn’t check in for the MAD–AMS leg in the app, so we went to the Iberia service...

Looking for advice because I still can’t believe this happened. I booked a flight from Montreal to Morocco on Friday. Purchased through Delta, operated by Air France, flying next Tuesday. I got a confirmation, ticket number, check-in emails, everything. My credit card was...

We just got an automated email from Tomorrowland Belgium saying our Friendship travel package was cancelled for violating T&Cs, and I honestly can’t figure out where we messed up. We bought Global Journey during presale first. One 2 person hotel package and one 1 person hotel...

My wife and I are flying business class to Egypt at the end of January. Just noticed that on my Air France e-ticket, my last name is completely missing. It shows my first name and middle names only. Passport and booking receipt both have my full name correct. Booking company...

This is nightmare fuel, especially the part where everything looked fine until bag drop. Boarding pass issued, seat assigned, app happy, and then suddenly “ticket invalid” on Christmas Day. That’s exactly the kind of failure that makes people lose trust in an airline completely....

I’m trying to buy Gardens by the Bay tickets in advance and I’m completely lost with the bundles. Hoping someone can sanity check this for me. What we want to see is: Cloud Forest Flower Dome Floral Fantasy Supertree Observatory OCBC Skyway Jurassic Nest / Dinosaur area I can’t...

My parents booked Etihad tickets back in March 2025 for a May 24, 2025 departure. They couldn’t travel because their Hajj visa didn’t come through, so the flight got rebooked to Dec 18 instead. Now it looks like they’ll finally get the visa and plan to travel May 19, 2026, which...

Booked a Frontier flight to LA and made a Frontier Miles account at the same time. Used the name I actually go by (Jane), not my legal name (Frederick), and it autofilled the ticket with the wrong one. Didn’t notice until a week later. Called Frontier and they said they couldn’t...

Thinking about booking two roundtrips for Christmas since it’s cheaper, even though my daughter won’t take the return with me. She’ll head back with her dad instead. She’d be on my reservation, and I’d just skip her return leg. Just trying to remember if airlines actually care...

I’ve bought Breeze tickets at the counter before (yep, the magical Tuesday window, etc.), but this time I need seven tickets for a family trip. Trying to dodge the $413 in tech fees, so the airport route makes sense. Question is: do all seven people need to be there in person,...

My company booked my ticket and it has my name as “xyz g,” but all my official documents only have “xyz.” First time flying, and now I’m worried if this will cause issues at boarding. Flight is Delhi to Bangkok from T1. Anyone know if this kind of mismatch gets flagged?

Just had one of the worst travel messes I’ve ever dealt with, all thanks to Delta. Showed up at SEA and they couldn’t find my reservation, they could see I had a legit ticket, but it wasn’t actually attached to me in their system. Had to rebuild my whole itinerary from scratch...

This was a mess. I flew Chicago to LA nine days ago, scanned my boarding pass, even had to gate check my bag. Showed up today for the return and United said I “never boarded” that first flight. My whole ticket was canceled. Gate agent and phone support both shrugged. Ended up...

Booked a US–India trip on Lufthansa in Economy Flex so I could change dates easily. Called to move my flight, and the agent somehow downgraded it to Basic Economy without telling me. Now my ticket says Flex but acts like it’s not. One good agent finally admitted it was...

Booked a Belfast–SE Asia trip through Emirates, but the first leg (Belfast to Birmingham on Aer Lingus) turned out to not even exist apparently it was from an old schedule. Showed up at the airport and found out there was no flight. Emirates keeps denying my claim and only...

Tried to change one leg on a multi-stop Air France trip last weekend. First agent said it needed to be sent to the “back office” for manual repricing and I’d get an email in 24 hours. That was a week ago. I’ve called four times since, and every time they just say “we’ve sent a...

We’re flying Manchester Zurich to São to Paulo to Buenos to Aires next month. Lufthansa moved our Zurich–São Paulo flight an hour earlier, leaving us almost no connection time. I’ve called over 20 times since September asking to switch to an earlier Manchester–Zurich flight...

I just went to the airport desk to purchase tickets to avoid the Carrier Interface Charge (CIC). I’ve been doing this for years with no issue. Today I was told I wasn’t able to purchase in person due to the “in person ticket allotment running out”, even though there were plenty...