Policies

I wanted to share an experience that may help other parents traveling with breast pumps. This week, I boarded a United flight carrying a standard carry-on suitcase, a personal item, and a separate bag containing my breast pump and breast milk supplies. I have traveled with this...

My phone rang and it showed 800-433-7300 (American Airlines). A representative asked if I still planned to fly on my upcoming flight because it is overbooked and wanted to confirm that I would actually be traveling tomorrow. I had already checked in a few hours earlier, so I was...

Southwest Airlines has revised its policy regarding passengers who may require additional seating, following recent backlash over how the rules were being applied. Under the updated guidance, airline staff may still recommend that passengers who cannot comfortably fit in one...

I’m a budget traveller in Europe and usually fly with airlines like Ryanair. However, I recently booked a Scandinavian Airlines (SAS) flight for a specific date because it turned out to be cheaper, and I went with the basic Light fare. After booking, I realized SAS has a smaller...

Southwest Airlines has updated its policy for plus-size travelers and will no longer require passengers to purchase an extra seat in advance. Under the revised approach, airport staff can provide an additional seat free of charge if there is available space on the flight. The...

Has anyone recently experienced Turkish Airlines denying boarding over a visa being considered “invalid”? My mother was traveling from Istanbul to Canada on a Canadian immigrant visa. The visa application was originally tied to her old passport, but before the visa was issued we...

I’ve booked my daughter on a long-haul itinerary from Atlanta to Darwin via LAX and Sydney, all on a single American Airlines ticket. She is finishing college and will be traveling with: 2 checked bags (one extra paid) 1 duffle bag she plans to use as carry-on for competition...

I have been seeing a lot of videos online that suggest Hawaiian Airlines is very strict about enforcing the 22 x 14 x 9 inch carry-on size limit, which has made me a bit worried. I have a 2-year-old Samsonite softside spinner that I have used for travel many times, but not...

Flight from Oakland International Airport to Austin–Bergstrom International Airport was delayed for a few hours with many passengers rebooked onto other routes. When boarding finally happened, the aircraft operated by Southwest Airlines was only about half full. I ended up with...

It looks like Flying Blue may have introduced a new update where members can extend their miles’ expiration simply by making a purchase through their shopping portal, even for a very small amount. I want to confirm I’m understanding this correctly before using it, since I have a...

I’m trying to understand a situation involving my girlfriend and would appreciate any advice or similar experiences. She works in Hong Kong under the General Employment Policy and recently traveled back to Vietnam for a wedding. When she tried to return from Da Nang, the airline...