Policies

Southwest Airlines has revised its policy regarding passengers who may require additional seating, following recent backlash over how the rules were being applied. Under the updated guidance, airline staff may still recommend that passengers who cannot comfortably fit in one...

Has anyone recently experienced Turkish Airlines denying boarding over a visa being considered “invalid”? My mother was traveling from Istanbul to Canada on a Canadian immigrant visa. The visa application was originally tied to her old passport, but before the visa was issued we...

I wanted to share an experience that may help other parents traveling with breast pumps. This week, I boarded a United flight carrying a standard carry-on suitcase, a personal item, and a separate bag containing my breast pump and breast milk supplies. I have traveled with this...

My phone rang and it showed 800-433-7300 (American Airlines). A representative asked if I still planned to fly on my upcoming flight because it is overbooked and wanted to confirm that I would actually be traveling tomorrow. I had already checked in a few hours earlier, so I was...

I’m a budget traveller in Europe and usually fly with airlines like Ryanair. However, I recently booked a Scandinavian Airlines (SAS) flight for a specific date because it turned out to be cheaper, and I went with the basic Light fare. After booking, I realized SAS has a smaller...

Southwest Airlines has updated its policy for plus-size travelers and will no longer require passengers to purchase an extra seat in advance. Under the revised approach, airport staff can provide an additional seat free of charge if there is available space on the flight. The...