Denied Boarding And Compensation

I recently posted about my cancelled Kathmandu to London flight and wanted to share what happened next. The first replacement leg from Kathmandu to Bangkok on Thai Airways went fine. I had about a 3.5 hour layover before my next flight from Bangkok to Istanbul with Turkish...

Had a strange situation with a Booking.com reservation in Rabat (Maison Kamal). I prepaid the stay for a friend. She arrived during the official check-in time and showed the confirmed booking. The host immediately demanded a tourist tax in cash. She didn’t refuse to pay, she...

Had a strange experience at ATL flying Frontier. While waiting at the gate I checked my boarding pass and everything looked normal with an assigned seat. But when boarding started, my seat number suddenly disappeared from the pass. Gate agents told me I had been selected with a...

Showed up about 4 hours early for Air India flight AI278 from Colombo to Canada via Delhi. At the airport they said the flight was cancelled because of the conflict in the Middle East. The confusing part was that people were still getting checked in for the flight, and later it...

Had a JFK to Paris flight with JetBlue and ran into a really strange situation at the gate. Holding a Hong Kong SAR passport, which normally doesn’t require a Schengen visa for France. Gate agents refused boarding saying a Schengen visa and ETIAS registration were required....

Saw a frustrating situation someone shared after a delayed flight. The flight was already delayed about 1.5 hours while they looked for a replacement pilot. During that time passengers were allowed to leave the plane and wait around the gate. About 30 minutes before the new...

We were on one ticket booked with Singapore Airlines. First leg was Scoot, about 20 minutes late. Somehow we were automatically rebooked before even landing in Singapore. We got to the gate for the SQ flight while boarding was still happening, but were told our seats had already...

Had a confirmed KUL to SIN to DOH to WAW itinerary on Jan 7 to 8. The issue was the final segment, QR263 Doha to Warsaw. At the gate in Doha I was involuntarily denied boarding due to overbooking. I did not volunteer. They rerouted me DOH to Athens to Warsaw and I arrived about...

My husband was flying to Australia for my dad’s funeral. The visa app had issues so it wasn’t showing on their end, even though he had applied. I called Australian border control myself while he was at the airport. They manually approved it and confirmed it was valid in the...

We got denied boarding at the gate about a month ago flying back to London. Had seats, boarding passes, everything. Then suddenly told it was a “weight issue”. Later they admitted it was overbooking. No BA staff to help, no number to call, nothing. We had to get home for work so...

We were flying MEX to Seattle and got bumped 24 hours because the runway was too hot and they had to drop weight. We had a lap infant, booked months ago, tried to check in online right at 20 hours but kept getting errors and ended up checking in at the airport 3 hours before...

Looking for advice on the Turkish DGCA (SHGM) complaint process. Long story short, Pegasus denied us boarding in Nov 2025 claiming we didn’t have a valid Austrian visa. We absolutely did. Complaining directly to Pegasus went nowhere. So I filed a complaint through SHGM with all...

Flight’s in about 5 hours and one of us has a seat assigned, the other just says “seat assigned at gate.” Now I’m stressing about being bumped. If it’s oversold, what actually happens? Would they split us up if only one seat is confirmed? Or could we both get denied boarding? If...

Wanted to share a success story because I know how hopeless this situation can feel. I was flying Austin to India on Lufthansa with an Indian passport and a valid Advance Parole. My US visa was expired, and due to transit visa rules they denied me boarding. Messy, but things got...

This happened last night and I’m still pretty angry and confused. I had a round trip ticket booked with Turkish Airlines: CPH to IST to BKK, and return BKK to IST to CPH. The Bangkok to Istanbul leg was operated by Thai Airways. At the Thai Airways check in counter in Bangkok,...

Hoping someone here can sanity check what happened because the explanation I got doesn’t fully add up to me. I had a flight at midnight, about a 2 hour flight, a couple days ago. I arrived on time, checked my luggage, went through security, everything normal. Flight was delayed...

Bought a ticket for my 18 year old son to fly back to college after winter break. His MSP to GFK connection was oversold by two seats. Gate agent asked for volunteers and offered $600 in credit. My son volunteered right away. He had a friend in MSP who picked him up and drove...

Trying to see if there’s anything left to try here or if this is basically a dead end. I was booked on Wizz Air Abu Dhabi from Chișinău to Abu Dhabi on Aug 23, 2025, with a return a few days later. Around 1am on departure day I got an email saying the outbound was canceled. A...

My wife and I were denied boarding in early January on a Qatar Airways flight from Doha to Bucharest due to overbooking. We were rebooked and arrived about 7 hours late. At the airport, Qatar staff told us to email customer relations to claim compensation under EU Regulation...

Booked a round trip SEA to SJC for my wife and me using a companion fare on my account. Paid with my wife’s Alaska credit card. We both have Alaska cards. I had to leave the country unexpectedly a few days before the trip due to an emergency, so I couldn’t fly. My wife decided...

This happened yesterday and I’m still trying to make sense of it. Had a round trip booking with Qatar from the US to Hyderabad via Doha. On the return, the first leg was operated by IndiGo but booked under a Qatar PNR. That flight was delayed, but my wife and I still made it...

Looking for advice because this one still doesn’t sit right. We were flying Doha to Madrid on Qatar. Had valid boarding passes and arrived at the gate while boarding was still happening. When our passes were scanned it came up as “boarding denied.” Qatar told us we had been...

Booked Delta tickets to MEX, operated by Aeromexico. Outbound was totally fine. For the return, I checked in the day before and had boarding passes in hand. We showed up about 4 hours early and were told our seats weren’t guaranteed and that we were now on standby. This was for...

Had a really odd experience yesterday in the UK. I tried to board a train at Euston using an Interrail pass that I’d already been traveling with all day, and was denied boarding. Staff told me my ticket wasn’t valid because it was “not found in the Eurail database.” No real...