Booked a flight from Birmingham to Malaga with easyJet. On arrival at the airport, I was informed the flight was oversold and boarding was essentially based on chance. I was ultimately denied boarding.
After contacting customer support, I was rebooked on a later flight departing from Gatwick instead. However, I was not given clear information about compensation, as the gate agent did not properly record notes on my booking.
I’m currently traveling via Uber from Birmingham to Gatwick at significant personal cost (£250). When attempting to check in for the rebooked flight, I encountered similar issues as before.
My concern is what happens if the Gatwick flight is also overbooked and I am denied boarding again. I’ve been told expenses can only be claimed afterward, but I don’t have unlimited funds to handle additional disruptions.
I’m trying to understand what my passenger rights are in this situation and what steps I should take if I’m denied boarding again.
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