Denied Boarding And Compensation

Showed up about 4 hours early for Air India flight AI278 from Colombo to Canada via Delhi. At the airport they said the flight was cancelled because of the conflict in the Middle East. The confusing part was that people were still getting checked in for the flight, and later it...

Saw a frustrating situation someone shared after a delayed flight. The flight was already delayed about 1.5 hours while they looked for a replacement pilot. During that time passengers were allowed to leave the plane and wait around the gate. About 30 minutes before the new...

We were on one ticket booked with Singapore Airlines. First leg was Scoot, about 20 minutes late. Somehow we were automatically rebooked before even landing in Singapore. We got to the gate for the SQ flight while boarding was still happening, but were told our seats had already...

We were flying MEX to Seattle and got bumped 24 hours because the runway was too hot and they had to drop weight. We had a lap infant, booked months ago, tried to check in online right at 20 hours but kept getting errors and ended up checking in at the airport 3 hours before...

Had a strange situation with a Booking.com reservation in Rabat (Maison Kamal). I prepaid the stay for a friend. She arrived during the official check-in time and showed the confirmed booking. The host immediately demanded a tourist tax in cash. She didn’t refuse to pay, she...

Had a JFK to Paris flight with JetBlue and ran into a really strange situation at the gate. Holding a Hong Kong SAR passport, which normally doesn’t require a Schengen visa for France. Gate agents refused boarding saying a Schengen visa and ETIAS registration were required....

Had a confirmed KUL to SIN to DOH to WAW itinerary on Jan 7 to 8. The issue was the final segment, QR263 Doha to Warsaw. At the gate in Doha I was involuntarily denied boarding due to overbooking. I did not volunteer. They rerouted me DOH to Athens to Warsaw and I arrived about...

My husband was flying to Australia for my dad’s funeral. The visa app had issues so it wasn’t showing on their end, even though he had applied. I called Australian border control myself while he was at the airport. They manually approved it and confirmed it was valid in the...

We got denied boarding at the gate about a month ago flying back to London. Had seats, boarding passes, everything. Then suddenly told it was a “weight issue”. Later they admitted it was overbooking. No BA staff to help, no number to call, nothing. We had to get home for work so...

Looking for advice on the Turkish DGCA (SHGM) complaint process. Long story short, Pegasus denied us boarding in Nov 2025 claiming we didn’t have a valid Austrian visa. We absolutely did. Complaining directly to Pegasus went nowhere. So I filed a complaint through SHGM with all...

I recently posted about my cancelled Kathmandu to London flight and wanted to share what happened next. The first replacement leg from Kathmandu to Bangkok on Thai Airways went fine. I had about a 3.5 hour layover before my next flight from Bangkok to Istanbul with Turkish...

Had a strange experience at ATL flying Frontier. While waiting at the gate I checked my boarding pass and everything looked normal with an assigned seat. But when boarding started, my seat number suddenly disappeared from the pass. Gate agents told me I had been selected with a...