FlightHelp

First, don’t use someone else’s Gold or Diamond number. That can cause bigger issues if they verify identity. It’s not worth risking your booking over that. If online won’t allow changes and the US line is closed based on European hours, try: Calling right when their European...

Posting this in case it reaches the right person. On Lufthansa flight VL2478 from Munich to London Heathrow on March 8, a black Dell laptop backpack disappeared from the overhead bin near seat 31C after landing. It looks like someone may have taken the wrong bag by mistake. The...

I’ve got a flight this weekend and just realized my phone autofilled my details wrong. It put my surname in both the first name and last name fields, so now it shows as “firstname surname surname”. Missed the 48 hour window and they want £115 to change the name, which feels...

I was looking at flights from NYC to Tokyo on ANA and the normal roundtrip price is around $6,300 in business class. But I found an interesting workaround. A flight from NYC to Delhi on American Airlines is about $2,000. Then there’s an ANA business class ticket from Delhi to...

I just discovered something pretty stressful and I’m still trying to figure out what to do. A few months ago I booked roundtrip tickets to Japan for me and a friend through Priceline. When I first paid, there were a bunch of weird separate charges showing up on my card like $27,...