Air India

First long haul flight and it was rough. Seat wouldn’t recline at all on a 16 hour flight, stuck upright the whole time. Entertainment screens were broken and parts of the seat were literally held together with zip ties. Food wasn’t great either. Tried to upgrade for the return...

We were supposed to fly DEL to SFO on March 14 and got notified about 12 hours before departure that our flight was cancelled. Instead of a reasonable alternative, they rebooked us for April 2… almost 3 weeks later. Called them and basically got told there was nothing they could...

My Qatar flight got cancelled and the only option available was Air India, so I ended up flying Bangkok to Mumbai and then Mumbai to Frankfurt with a 12 hour layover in between. Honestly I was surprised by how good the flights were. Both planes were very clean. The first flight...

I recently flew Air India to Amsterdam with my wife and our 11-month-old baby. When booking the tickets we saw the bassinet seats were already taken, so customer service booked us extra legroom seats instead and we paid for them in advance. Online check-in went smoothly and we...

My friend and I are flying into Delhi for a show and our flight lands around 2am. We originally planned to rest for a few hours at the Encalm lounge in Terminal 3 since both of our credit cards include lounge access. Does anyone know if the lounge allows entry on arrival, even...

I have a trip booked on one ticket with the following flights: Air Canada: Calgary → Toronto → Delhi Air India: Delhi → Nagpur I arrive in Delhi around 8 PM, and my domestic Air India flight to Nagpur is at 6 AM the next morning, so there’s about a 10-hour layover. A few things...

Flight AI127 from Delhi ended up delayed because three business class seats were broken and the passengers assigned to them refused to move to economy. What made it more frustrating was that the aircraft had reportedly been on the ground for about five hours, so it wasn’t a...

Showed up about 4 hours early for Air India flight AI278 from Colombo to Canada via Delhi. At the airport they said the flight was cancelled because of the conflict in the Middle East. The confusing part was that people were still getting checked in for the flight, and later it...

Flew Air India 131 from Mumbai to London and ran into a frustrating situation at baggage claim. Waited at the carousel until all the bags came out but mine never showed up. The only thing left was an identical suitcase, which makes it look like another passenger probably grabbed...

Had a difficult experience using a Star Alliance award ticket booked through Air Canada for an Air India flight. Online check-in had already been completed and boarding passes were issued. At the airport, baggage tags were printed at the kiosk without any issue. But at the...

Recently flew Air India and paid extra through the app for first row seats specifically for the extra legroom. When we boarded, the seats we were given didn’t have any additional legroom at all. That was the whole reason we paid for them. We were also traveling with a young...

Right now yes, AI 161 is typically the A350 on that route, but aircraft swaps can always happen. If you specifically want the A350, I’d keep an eye on the seat map and equipment closer to departure. As for whether it’s worth the extra over the ex Vistara 787 business… If you’ve...

This is one of those cases where airline policy and reality don’t line up at all. For most international airlines, missing a middle name is not an issue as long as first and last names match the passport. Plenty of people fly every day with no middle name on the ticket. On its...

I get why people are a bit disappointed by this. Safran Unity would’ve been a real statement product, especially for the A350-1000. Seeing Air India pivot to Recaro R7 on the A350s and Collins Elevate on the 777s feels more like playing it safe than aiming for best in class. Not...

AI 173 from Delhi to San Francisco was delayed more than 9.5 hours and the worst part wasn’t even the delay, it was the complete lack of response from Air India staff at DEL. No clear explanation. No updates. No sense that anyone cared what passengers were going through. Just...

Anyone else notice this? YVR to DEL used to be the one solid direct option for people in or near Vancouver. After the Pakistan airspace issues it stopped being nonstop and had that Kolkata refueling stop, which was annoying but understandable. Now I’m seeing a stop in Vienna,...

I’m seeing availability for Air India first class YVR to DEL for 130k points. I know Air India has a rough reputation, but first class at that price is tempting. DEL is my final destination. Plan would be to drive from SEA to YVR on a one way Avis rental for about $50, so...

Just flew Toronto to Delhi in Air India business class today and wanted to share a different perspective. No major complaints. Food was excellent, which has always been a strong point for Air India in my experience. Crew were genuinely nice and friendly. Seats fully reclined and...

On a recent domestic flight I watched a woman straight up talk her way onto the plane after violating airline policy. She listed her toddler as an infant so she wouldn’t have to buy a seat, even though the kid was clearly too old to be a lap child. The crew initially refused to...

Does anyone know if Air India plans to upgrade the plane on the Vancouver to Delhi route? The current 777 is in really bad shape, but a lot of us are stuck flying it since Air Canada cancelled its Delhi flights. It’s pretty frustrating given how long that route is. With Canada’s...

Seeing an upgrade offer from economy to business on Air India for DEL to Male. Flight is about 4h25m. The upgrade price is ₹15,926 per person, so roughly ₹32k total for two of us. Departure is in about 24 hours. There are currently 5 business class seats left. I’ve noticed in...