Rants

Tried to book some seats on air france via award miles. my AF account seems to have expired, but I made a new one in January. still. no working logins. weird error messages, claims it emails me, couldn't text me... after 5-6 attempts, I made new account, and eventually got the...

Sitting at my gate today and the woman next to me was scrolling TikTok with the volume on full blast. No headphones, nothing. I politely asked if she could use headphones and she responded with “it’s a free country.” This is the third time in the past week I’ve seen people doing...

Had a frustrating experience with Frontier this morning. My flight was at 5:50am and I got to the airport around 4:50am because it took forever to get a Lyft/Uber. I understand that was on me. They wouldn’t accept my checked bag anymore and it was too big to convert to a carry...

Usually I connect through A at Frankfurt and it’s easy. Lounge, coffee, bathroom, straight to the next gate. This time my connection was B03. Thought it was a typo at first. Went from A34 down the stairs, through the tunnel, waited forever for the elevator back up, and ended up...

Got to the airport about 3.5 hours before my flight. Tried to check my bag and the kiosk wouldn’t let me because apparently you can’t check bags until 4 hours before departure. Yes. My flight was in 3 hours. Boarding pass randomly disappeared from the app, had to re check in,...

Silver member here and honestly this experience has been exhausting. Got caught up in the storm Fern mess in the US. My JFK to LHR flight on 25/1 was cancelled. First got moved to a direct AA flight, then rerouted via Chicago, then Charlotte. Every single one of those got...

Was on the last JetBlue flight from LAX to BOS and somehow got caught in the middle of total seat chaos. My seat was 12C, aisle. First guy comes up saying he’s in 12B, middle seat. I stand up to let him in. Then a loud woman shows up claiming 12B too. Guy checks his paper...

Sat in the queue with two accounts an hour before the shop opened. Waited over two hours. My wife woke up 30 minutes before sale time, logged in on her phone after I explained how, and she got through in about 15 minutes. Super happy we’re going for the first time, but also...

the 6pm United flight where you brought a smelly dog, told the FA it was a service dog, then immediately admitted it was actually an ESA when asked for paperwork. You refused to put the dog in a carrier. Then, at the very start of what was supposed to be a 5 hour flight (that...

I work as a room attendant at a Marriott Autograph property in a major city, and I honestly can’t believe this needs to be said. Way too many guests are shitting in the shower. Not an accident. Not once. Repeatedly. In the hair catch. We’re already short staffed like every other...

I’ll start, because I have thoughts. First: enforce a real no chair hogging rule. Don’t make guests police each other at 7am. If towels are “reserved” for hours, staff should clear them. Second: stop the bait and switch on timeshares. Calling it an “information session” is...

Our flight from Bologna got cancelled while we were already at the gate, after about a 1.5 hour delay. Ryanair rebooked us on a flight from Milan two days later. That means we now have to pay for transport to Milan, two extra hotel nights, and food. The desk staff told us these...

This sounds brutal. Boarding at 2pm and then sitting at the gate for over six hours because of repeated weight miscalculations is unreal. Too many carry ons, then weight shifting, then adding too much fuel and suddenly the plane is 5,000 lbs overweight? Ending up rerouted to...

Flew Frontier on December 23 with my son and paid extra for stretch seating on the second leg since it was much longer. When we boarded, it was obvious right away that our seats did not have extra legroom at all. I asked the flight attendant and was told they swapped to a...

Our flight HA814 today is showing a 12-hour delay, and I’m trying to figure out why. My husband and I love Hawai‘i, but this has completely wrecked our plans we had to check out of the hotel, cancel our ride, and now we’re just stuck waiting it out. I’ve had delays before, but...

I travel a lot and have dealt with plenty of airlines, but this is my first real experience with SAS and it’s on another level. Had to cancel a flight within 24 hours due to a medical emergency and rebook for later. The agent sent me a payment link that didn’t work, and it took...

Been sitting on DL0143 for three hours waiting to de-ice, finally next in line… and now a passenger decides he wants to get off because he might miss his Denver connection. Instead of just leaving, he’s standing at the open door debating his options while the whole plane waits....

My family just had an awful trip flying from Manila to Athens on a Cathay Pacific ticket with a British Airways codeshare between LHR and ATH. We’re Filipino, so we usually need visas for most destinations. On the way there, Cathay’s staff in Hong Kong checked our Schengen visas...

Our Ontario to Las Vegas flight was supposed to leave at 6:07pm. Hours before departure, we got a text and email saying it was delayed to 8:35pm, with boarding at 7:43pm. We got to the gate at that time only to see the screen say the flight had already departed. Everyone was...

Booked a flex return ticket to Asia at the end of November and paid through iDEAL. Canceled about a week before the flight, got a refund receipt, and the website shows the refund as “processed” but no money has shown up. After several chats and calls, KLM first said they...

Flew Portland to LA on Delta, then got rebooked on United to Aspen after missing my connection. My bag didn’t make it on time and was delivered late Christmas night. When it showed up, everything inside was dripping wet. It’s a hard shell suitcase, so for it to be that soaked it...