Rants

It’s so annoying. People are being paid to spend hours a day annoying us. If you want people to check in their bags, ask once, offer them money or miles or a drink coupon for fixing the mess YOU created (by charging for checked baggage), then STFU. I love Southwest employees,...

Mostly just sharing a frustrating experience involving the passengers seated next to me. I also want to give credit to the flight attendants, who were professional, friendly, and handled a difficult situation really well. I had a window seat and the flight experienced some...