KimptonHotel

6d ago

0 comments

Kimpton vs InterContinental… are they the same level?

I’ve stayed at a few IHG properties but never really tried both of these brands back to back. Are Kimpton and InterContinental considered the same tier within IHG, or is one supposed to be more upscale than the other? Curious how people think they compare in terms of service,...

1

27d ago

0 comments

IHG canceled my Kimpton Seafire reservation and now it’s gone

I had a points booking at the Kimpton Seafire for March for a family trip. I called about the reservation with a question, not to cancel it, and somehow it ended up being canceled. Now the hotel is fully booked for points nights and I can’t afford the cash rate to rebook it....

1

1month ago

8 comments

“The Life of a Kimpton Guest” freebies are kind of fun

I’ve stayed at three Kimpton properties over the last two months and figured I’d share what I got when I used the secret password “The life of a Kimpton Guest” at check in. Kimpton Rowan in Palm Springs: got to pick a Christmas ornament off a tree. That ornament came with a coin...

10

1month ago

0 comments

Kimpton Ashbel walked us and never made it right

Booked a 3 night points stay at the Kimpton Ashbel for a Jan 11 check in. On Jan 6 I get an email from the property saying renovations weren’t done and that their relocation team would contact us to handle alternative accommodations. They explicitly said no action needed from...

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2month ago

0 comments

Roaches at Kimpton Maa-Lai Bangkok… is 30k points really “the best they can do”?

First time staying with IHG after mostly being a Marriott person, and this was not the intro I was expecting. Stayed two nights at Kimpton Maa-Lai Bangkok and during breakfast we had live roaches. One was literally inside a napkin, another crawling on the table. When we looked...

1

2month ago

0 comments

NYC Kimpton Ashbel canceled my stay with no help rebooking

Got an email from the Kimpton Ashbel saying they’d relocate me to another nearby hotel then the next day they just canceled my reservation entirely. No rebooking, no compensation, nothing. Ended up calling the Diamond line and spent an hour and a half getting them to rebook me...

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2month ago

0 comments

Underwhelmed by Kimpton Fitzroy London

Stayed two nights at the Kimpton Fitzroy and came away pretty disappointed. The Queen room felt extremely cramped. Very little usable surface space, and only one electrical outlet that could realistically be used. I was constantly unplugging the kettle, coffee machine, and phone...

7

3month ago

0 comments

Pulled off my best IHG redemption ever in NYC, about 1.2¢ per point

Finally had one of those “this is why you hoard points” moments. NYC this weekend, totally forgot how insane holiday pricing gets. Midtown hotels were going for 1,000–1,400 a night. Found a room at 1,400 cash or 120k points. I only had 46k, so I bought 40k during the 100% bonus...

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3month ago

0 comments

Surprise amenity fees at the EDIT portal booking, normal?

Booked the Kimpton EPIC in Miami through the EDIT/Chase Travel portal. Used the CSR perks (breakfast credit + $100 property credit), but at checkout they hit me with an extra ~$40/day amenity fee plus tax. Ended up paying around $180 out of pocket for four nights. The Chase...

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3month ago

0 comments

Will Kimpton honor Diamond perks if the Diamond member isn’t there?

Got a Palm Springs Kimpton stay coming up and my husband just hit Diamond. Reservation is in my name right now, and I could switch it to his… but he might not end up coming. Kinda last-minute situation. Not sure if I’d actually get the Diamond benefits if he’s not physically...

7

4month ago

0 comments

Denied Diamond breakfast at Kimpton, any way to get IHG to step in?

Stayed at a Kimpton on the West Coast and was denied the Diamond breakfast benefit. Staff said the on-site restaurant is “third-party operated,” so it’s not included. Nowhere did it say that when booking or at check-in. They gave me a $20 credit instead, barely covers coffee and...

6

4month ago

0 comments

Can someone explain why IHG keeps charging amenity fees?

Stayed at a Kimpton recently and got hit with an “amenity fee” at checkout. I looked it up and seems like a bunch of IHG hotels do this now. Why not just build it into the room rate? Other brands are starting to drop those fees. Curious if anyone actually thinks they’re worth it.

9

7month ago

0 comments

Orlando Magic & Kimpton Move Forward on $500M Westcourt Downtown bizjournals.com

Walked past the Kia Center last week and caught a glimpse of the future Westcourt is finally moving ahead! This $500 million mixed-use project will include a Kimpton hotel, apartments, a Live Nation venue, and tons of retail and office space. The location couldn’t be better...

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