KLM

1d ago

0 comments

Flight full and asked to check in my only backpack containing laptop, meds and power bank

I am about to board a transatlantic flight with a transfer in Amsterdam and I just received a message saying the flight is full and I may need to hand over my carry-on bag at check-in. The issue is I am traveling with only one small backpack. It contains my laptop, essential...

0

3d ago

0 comments

Schiphol Airport Gate A8 not showing on maps, is it real?

I will be flying with KLM Royal Dutch Airlines from Leeds to Amsterdam Airport Schiphol and then connecting onward to Hamburg. My connection time is about 1 hour 15 minutes, so I am trying to plan ahead. Using FlightAware, it shows my arrival gate as A8 and departure as B18....

0

3d ago

0 comments

KLM Platinum member questions whether status benefits are actually worthwhile

I have held KLM Platinum status for a few years and I am starting to question what real value it provides. Most of my travel is short-haul within Europe, including routes like London, Amsterdam, Spain, and Germany. I often fly weekly, sometimes multiple times a week, with a mix...

0

4d ago

7 comments

KLM flight from Seoul cancelled and rebooked five days later

We were on a family holiday in Seoul and had a return flight booked on April 16 from Seoul to Brussels with KLM. On the morning of departure, we received a notification that our flight had been cancelled and we were automatically rebooked on a new flight departing on April 21....

9

8d ago

3 comments

KLM service decline compared to low cost airlines

Anyone else noticing that KLM is starting to feel more like a low-cost airline such as Ryanair? For example, they are now charging for normal carry-on bags on many short-haul flights, which seems questionable from a consumer protection standpoint. I also recently had a bad...

3

9d ago

0 comments

Airline changed paid extra legroom seats last minute on KLM

We booked seats with extra legroom (about €180 per seat) on KLM around a month in advance specifically because it’s a long-haul flight and I’m tall. Less than 24 hours before departure, our seats were reassigned to regular seats at the back of the plane without any clear...

1

11d ago

0 comments

Downgraded from premium economy to economy and struggling with airline compensation claim

A flight from Calgary to Amsterdam operated by KLM experienced aircraft substitution, with a 787-10 replaced by a 787-9, resulting in fewer premium economy seats than originally booked. As a result, multiple passengers were downgraded from premium economy to economy at the...

4

13d ago

0 comments

Accidentally took airline blanket home

I accidentally brought a blanket home from a KLM flight. I used it during the flight and must have packed it with my belongings without realizing. When unpacking later, I noticed the tag clearly says it shouldn’t be taken off the plane. I know it’s a mistake on my part, but I’m...

1

16d ago

0 comments

Paid for KLM Tickets but Booking Disappeared Before Flight

I recently purchased tickets with KLM for a flight scheduled just a few days later, but ran into a serious issue. When I went to check in, I realized I had never received a confirmation email, and the booking had completely disappeared from my account. After contacting customer...

2

17d ago

0 comments

Denied compensation after weather-related delay and confusion over cause of disruption

I was scheduled to fly from Edinburgh to Tokyo (Narita) via Amsterdam on 20 March with KLM. On the day of travel, I was informed at the airport that my first flight from Edinburgh to Amsterdam was delayed by over three hours, which meant I would miss my connection. As a result,...

6

23d ago

0 comments

KLM multi-leg ticket issue

I booked a multi-segment itinerary with KLM Royal Dutch Airlines flying Houston → Amsterdam → Nice on April 19, and returning Nice → Amsterdam → Houston on April 28. My plans have since changed, and I no longer need the Amsterdam → Nice segment. The problem is that the airline...

2

29d ago

0 comments

Lap infant ticket refund issue, only taxes returned

Hi everyone, Last year, I booked a reward ticket through KLM Royal Dutch Airlines using Flying Blue miles and added a lap infant ticket (paid in cash). Unfortunately, I had to cancel the booking. A Flying Blue agent initially confirmed that the entire reservation would be fully...

5

1month ago

8 comments

“Sea bass” AMS → JFK – disappointing business class meal experience

I’ve had my fair share of underwhelming airline meals, but this one might be the worst I’ve encountered. On a KLM business class flight from Amsterdam Airport Schiphol to John F. Kennedy International Airport, the dish was presented as “Mexican sea bass,” but the quality was far...

9

1month ago

0 comments

Delta recognising Flying Blue Platinum status

I’m planning a trip from Amsterdam to Auckland in November 2026, booked using Flying Blue miles. The itinerary includes a KLM flight from Amsterdam to Los Angeles, followed by a connecting Delta flight from LAX to AKL. I’m wondering whether Delta provides any benefits or...

1

1month ago

0 comments

CDG layover almost 6 hours… leave the airport or not?

Got a 5h50 layover at CDG coming up and trying to figure out what makes sense. Mainly wondering if checked bags just go through automatically or if I need to deal with them during the transfer. Also tempted to leave the airport for a quick trip into Paris, but not sure if that’s...

0

1month ago

0 comments

Flying Blue credit card (Canada) rejected… any good alternatives?

Got declined for the Brim Flying Blue card in Canada, which surprised me a bit given decent credit and income. Our setup is a bit international (move countries every few years, mix of accounts across countries), so maybe that confused their system. Was hoping to use it for...

3

1month ago

0 comments

Why do Air France and KLM seem to use older aircraft on the India–Europe routes?

I’ve flown several times over the past three years between India and the US using both KLM and Air France, and I’ve noticed a pattern. The India to Europe leg usually ends up being on older planes with worn interiors and older entertainment screens. But the Europe to US segment...

0

1month ago

0 comments

Buying economy first then upgrading to business later, does that actually save money?

Noticed something interesting with Air France and KLM pricing. Sometimes buying an economy ticket and then accepting an upgrade offer later ends up being cheaper than booking business class from the start. Those upgrade offers sometimes show up during check-in or in the app...

1

2month ago

0 comments

24h in AMS, can AF check bags through to final destination?

I have two Air France flights: • March 14 Paris to Amsterdam at 12:35 • March 15 Amsterdam to Hyderabad at 11:20 Both are Air France but booked separately with different confirmation numbers. I already called and had them link the bookings. There is about a 24 hour gap in...

1

2month ago

0 comments

Award ticket canceled within 24h, miles back but taxes refund missing

Booked three award tickets with miles and canceled within 24 hours due to a change of plans. The flight was months away, well outside the 7 day window. Cancellation was done over the phone. The miles were refunded immediately, no issue there. But it’s now been almost four weeks...

5

2month ago

0 comments

No one could change my flight… just endless finger-pointing

Currently in Brussels for work and finished a day early, so I figured I’d try to fly home sooner. Before checking in, I called Delta to change my flight. They told me the airport had control of the ticket and that KLM would need to handle it at the airport. So I went out to the...

5

2month ago

0 comments

BofA co branded AF/KLM card declined due to “too much fraud”

Tried to book an AF flight BOS CDG LIS yesterday using my Bank of America co branded Air France KLM card. The charge kept getting declined. After sitting on hold with BofA for over 2.5 hours, I finally got a fraud specialist who told me they are declining all charges to Air...

4

3month ago

8 comments

KLM rejecting hotel and food reimbursement after January cancellations

Had flights cancelled in early January and had to pay out of pocket for hotel and food. Just got an email from KLM saying they won’t reimburse anything because it was weather related. What’s confusing is that at the time of the cancellations, everything I saw said they were...

7

3month ago

0 comments

Air France Discount Pass… is it actually flexible?

Just discovered the Air France Discount Pass and trying to figure out if it actually makes sense for frequent travel. I go back and forth a lot between southern France and northern Germany, so on paper this looks interesting. A few things I’m unclear on though. Can you book...

1

3month ago

0 comments

Bag stuck at BHX for 10 days and Air France/KLM won’t respond. What now?

My checked bag has been sitting at Birmingham (BHX) for 10 days now. I was originally flying to Bordeaux for a short 3-day stay, then onward to New Zealand for work for two months. I was told the bag would either reach Bordeaux before I left or be forwarded to New Zealand....

3