KLM

Got declined for the Brim Flying Blue card in Canada, which surprised me a bit given decent credit and income. Our setup is a bit international (move countries every few years, mix of accounts across countries), so maybe that confused their system. Was hoping to use it for...

I’ve flown several times over the past three years between India and the US using both KLM and Air France, and I’ve noticed a pattern. The India to Europe leg usually ends up being on older planes with worn interiors and older entertainment screens. But the Europe to US segment...

Noticed something interesting with Air France and KLM pricing. Sometimes buying an economy ticket and then accepting an upgrade offer later ends up being cheaper than booking business class from the start. Those upgrade offers sometimes show up during check-in or in the app...

I have two Air France flights: • March 14 Paris to Amsterdam at 12:35 • March 15 Amsterdam to Hyderabad at 11:20 Both are Air France but booked separately with different confirmation numbers. I already called and had them link the bookings. There is about a 24 hour gap in...

Booked three award tickets with miles and canceled within 24 hours due to a change of plans. The flight was months away, well outside the 7 day window. Cancellation was done over the phone. The miles were refunded immediately, no issue there. But it’s now been almost four weeks...

Currently in Brussels for work and finished a day early, so I figured I’d try to fly home sooner. Before checking in, I called Delta to change my flight. They told me the airport had control of the ticket and that KLM would need to handle it at the airport. So I went out to the...

Tried to book an AF flight BOS CDG LIS yesterday using my Bank of America co branded Air France KLM card. The charge kept getting declined. After sitting on hold with BofA for over 2.5 hours, I finally got a fraud specialist who told me they are declining all charges to Air...

Had flights cancelled in early January and had to pay out of pocket for hotel and food. Just got an email from KLM saying they won’t reimburse anything because it was weather related. What’s confusing is that at the time of the cancellations, everything I saw said they were...

Just discovered the Air France Discount Pass and trying to figure out if it actually makes sense for frequent travel. I go back and forth a lot between southern France and northern Germany, so on paper this looks interesting. A few things I’m unclear on though. Can you book...

My checked bag has been sitting at Birmingham (BHX) for 10 days now. I was originally flying to Bordeaux for a short 3-day stay, then onward to New Zealand for work for two months. I was told the bag would either reach Bordeaux before I left or be forwarded to New Zealand....

Booked a flex return ticket to Asia at the end of November and paid through iDEAL. Canceled about a week before the flight, got a refund receipt, and the website shows the refund as “processed” but no money has shown up. After several chats and calls, KLM first said they...

Flying out of CDG later today and just got a notice about a 50 minute delay plus an equipment change. Seat was reassigned but still in business, so no downgrade or anything like that. Now the app says it can’t issue my boarding pass and tells me to go to a kiosk or counter...

Flying Blue Platinum here and I usually stick to Air France whenever possible. Next year I’m looking at a Bogota to Osaka trip and routing via Amsterdam on KLM looks way more reasonable than going through Paris again. Since AF and KLM are sister airlines, do Air France perks...

I’m Flying Blue Platinum and usually stick to Air France whenever I can. Next year I’m looking at a Bogota to Osaka trip and KLM via Amsterdam looks way more reasonable than routing through Paris and beyond again. Since AF and KLM are sister airlines, do Air France benefits...

Passing through AMS soon and wondering if anyone’s been in the KLM lounge on the non-Schengen side recently. Last time I went through, the showers were closed, and I’d really love to get one in before another 8 hour flight. Just trying to set expectations. If anyone’s been...

Flying BKK to AMS and ran into an argument at the bag drop. One of our bags was 24.2kg and the agent wanted to charge an overweight fee. The second bag was only 13.5kg, so together we were well under the 46kg total allowance for the booking. Earlier this year I flew KLM to NRT...

We lost our bags on a 5 day honeymoon in Italy and AF told us to keep receipts and they’d reimburse essentials. Ended up spending about 1300 euros between makeup, clothes, and stuff we actually needed for a photoshoot and excursions. Filed the claim right away and it’s now been...

Booked a KLM ticket but wanted the miles to go to Virgin. A few days before the trip, I had Flying Blue remove my FB number from the booking and they even confirmed it. After the flight though, it still auto credited to Flying Blue, probably because of some backend profile link....

My AMS flight was delayed an hour and I was going to miss my connection, so they moved me to Emirates. Ended up losing lounge access, no seat selection, and had to pay for my extra bag on top of it. What kind of compensation can I even ask for here?

Had a window seat on HKG–AMS, 14+ hours, and the crew locked the dimmers right after takeoff. Couldn’t adjust anything myself. They kept it fully dark all the way until we parked at the gate in Amsterdam. I get that it was a night flight, but I figured they’d at least unlock it...