TravelProblems

Had a confusing situation with Southwest and wondering if anyone else has experienced this. Our itinerary was Burbank → Denver → Colorado Springs, with the return being Colorado Springs → Las Vegas → Burbank. When we landed in Denver, we asked a Southwest gate agent if we could...

Had a strange situation with a Booking.com reservation in Rabat (Maison Kamal). I prepaid the stay for a friend. She arrived during the official check-in time and showed the confirmed booking. The host immediately demanded a tourist tax in cash. She didn’t refuse to pay, she...

Saw a pretty crazy situation someone shared about Air China. They had a Milan to Phuket trip booked and called the airline just to ask about cancellation and change fees. According to them, the agent explained the policy, they thanked them, and ended the call without requesting...

Had a flight to Seattle scheduled for 2:30pm, but ended up stuck at the airport until around 9pm because of a series of delays. Boarded on time and even left the gate, then after sitting on the plane for about an hour there was apparently a mechanical issue, so everyone had to...

Trying to change my FlixBus ticket to a later date, but running into a weird issue during the rebooking process. The new ticket is actually cheaper than my original one, but I still have to pay about $20 just to change it. The bigger problem is that when I try to confirm the...

Stayed at a guesthouse in Italy for our honeymoon earlier this year and it turned into a pretty frustrating experience. We had booked 15 days but the place kept shutting off the hot water. On the last day they actually turned the water off completely with no warning, so we...

Applied for visas to Vietnam for a family trip from Feb 7 to March 8. The husband and toddler received visas with the correct dates, but the exit date on one visa was entered incorrectly, making it valid only from Feb 7 to Feb 8. The mistake wasn’t noticed until March 3 when a...

Booked a stay directly through IHG as a member, but when checking in at the hotel the charged rate was higher than the price shown on the reservation. After contacting IHG customer service, they confirmed that the reservation rate was correct and that the hotel should not have...

Saw someone dealing with a pretty frustrating situation with a hotel in France booked through Booking.com. They booked and fully paid back in January and got the confirmation. Then 6 weeks later the hotel contacted them saying there was a “system pricing error” and the real...

Saw a pretty rough situation someone posted about a Royal Caribbean cruise. Their aunt and mom booked a Bahamas cruise for about $6k total. Right before the sailing, a hurricane had passed and the cruise got heavily modified. The Bahamas stop was removed and the ship stayed...

Booked a 4:40pm bus, got there at 4:00. Around 4:48 they send a notice saying it’s 12 minutes late. Everyone keeps waiting. By 5:30 there’s still no bus, so people start calling support. Support claims the driver came at 4:44 and nobody was there. Meanwhile multiple passengers...

My husband was flying to Australia for my dad’s funeral. The visa app had issues so it wasn’t showing on their end, even though he had applied. I called Australian border control myself while he was at the airport. They manually approved it and confirmed it was valid in the...

This is one of those cases where airline policy and reality don’t line up at all. For most international airlines, missing a middle name is not an issue as long as first and last names match the passport. Plenty of people fly every day with no middle name on the ticket. On its...

Booked a one night stay in France in early January through Booking.com. Paid through Booking, money was taken, all normal. When we arrived, we couldn’t reach the host at all. After waiting about 30 minutes, someone finally opened the door and told us the business we booked no...

Booked a place through Booking.com that was honestly uninhabitable. Ceiling was leaking, no hot water, broken shower head, stained carpet and curtains. I took photos of everything. I contacted the host first. They replied but refused to help or acknowledge the issues, even after...

I ran into almost the same thing while traveling. You send what feels like a decent chunk of money, and by the time it lands, a big slice has vanished into fees and “exchange rates.” In your case that’s brutal. $500 turning into $437 just because it crossed borders is wild,...

Really frustrated and hoping someone has advice on how to deal with this. Last May I stayed in an apartment in Genoa booked through Booking.com. I had to leave early for health reasons and couldn’t pack all my stuff, including about €200 worth of fishing gear. I asked the host...

Honestly one of the worst booking experiences I’ve had. My dad and I booked DCA to SNA with a Denver layover months in advance. Early on, the schedule changed a few times but it was so far out we didn’t think much of it. Then closer to the trip we checked again and realized the...

Flew Lufthansa from Munich to Malta via Zurich in late December. First leg was delayed, missed the ZRH Malta connection, and got rebooked by the transfer desk to fly the next morning ZRH to Malta via Belgrade. My checked bag never made it to Malta. I put an AirTag in the bag and...

Forgot my wallet on a Ryanair flight from Bergamo to Vienna. Realized it literally right after leaving the arrivals area. I know exactly where I left it, seat number and all. Even worse, the wallet has a tracker, so I can see where it is in real time. Airport staff told me to...

Booked a flight for tomorrow morning at 6am. When I went to check in, the reservation was just gone. Looked up the confirmation number and it showed as canceled. Called Southwest and was told “a step was missed to complete the reservation.” That makes zero sense to me. I had a...

Flew out of Vegas to Seattle today and realized about 10 minutes after takeoff that my iPad was missing. I’d just used it right before TSA to send an email, then put it back in my backpack before it went through extra screening. When I picked up my bag, it was zipped and...

I’ve got an upcoming international flight booked in my name. I sent my friend the money to cover my ticket, and at the time we booked it using his card. Circumstances have changed and now he’s threatening to cancel the booking just to mess with me. The ticket is most likely non...