TravelProblems

Had a confusing situation with Southwest and wondering if anyone else has experienced this. Our itinerary was Burbank → Denver → Colorado Springs, with the return being Colorado Springs → Las Vegas → Burbank. When we landed in Denver, we asked a Southwest gate agent if we could...

Applied for visas to Vietnam for a family trip from Feb 7 to March 8. The husband and toddler received visas with the correct dates, but the exit date on one visa was entered incorrectly, making it valid only from Feb 7 to Feb 8. The mistake wasn’t noticed until March 3 when a...

Trying to change my FlixBus ticket to a later date, but running into a weird issue during the rebooking process. The new ticket is actually cheaper than my original one, but I still have to pay about $20 just to change it. The bigger problem is that when I try to confirm the...

Booked a stay directly through IHG as a member, but when checking in at the hotel the charged rate was higher than the price shown on the reservation. After contacting IHG customer service, they confirmed that the reservation rate was correct and that the hotel should not have...

Stayed at a guesthouse in Italy for our honeymoon earlier this year and it turned into a pretty frustrating experience. We had booked 15 days but the place kept shutting off the hot water. On the last day they actually turned the water off completely with no warning, so we...

Saw someone dealing with a pretty frustrating situation with a hotel in France booked through Booking.com. They booked and fully paid back in January and got the confirmation. Then 6 weeks later the hotel contacted them saying there was a “system pricing error” and the real...

Saw a pretty rough situation someone posted about a Royal Caribbean cruise. Their aunt and mom booked a Bahamas cruise for about $6k total. Right before the sailing, a hurricane had passed and the cruise got heavily modified. The Bahamas stop was removed and the ship stayed...

Had a strange situation with a Booking.com reservation in Rabat (Maison Kamal). I prepaid the stay for a friend. She arrived during the official check-in time and showed the confirmed booking. The host immediately demanded a tourist tax in cash. She didn’t refuse to pay, she...

Had a flight to Seattle scheduled for 2:30pm, but ended up stuck at the airport until around 9pm because of a series of delays. Boarded on time and even left the gate, then after sitting on the plane for about an hour there was apparently a mechanical issue, so everyone had to...

My husband was flying to Australia for my dad’s funeral. The visa app had issues so it wasn’t showing on their end, even though he had applied. I called Australian border control myself while he was at the airport. They manually approved it and confirmed it was valid in the...

Saw a pretty crazy situation someone shared about Air China. They had a Milan to Phuket trip booked and called the airline just to ask about cancellation and change fees. According to them, the agent explained the policy, they thanked them, and ended the call without requesting...

Booked a 4:40pm bus, got there at 4:00. Around 4:48 they send a notice saying it’s 12 minutes late. Everyone keeps waiting. By 5:30 there’s still no bus, so people start calling support. Support claims the driver came at 4:44 and nobody was there. Meanwhile multiple passengers...