Starlux Airlines

Hello, I recently booked my parents on a DEN to SGN itinerary, with the first leg operated by Alaska Airlines to SEA and then continuing onward with Starlux Airlines. Previously, I have only booked them on direct flights from DEN to NRT for simplicity. I just found out that...

we were able to reserve the bassinet seats for the 18 month old. since we are three adults and will have an entire row, do we think the lap seat is feasible with such a long flight?

I recently had a very disappointing experience with STARLUX Airlines, both during the flight and in my interactions with customer service afterward. On a flight from Taipei to Macau, the passenger seated next to me appeared to be in significant distress from the moment he...

I became a huge fan after flying STARLUX for the first time last week. When are they finally joining oneworld? I heard Cathay said they wouldn’t use their veto, though. Of course, who knows if that’s actually true…

I booked my tickets through Alaska air and my connecting flights are with StarLux. I wanna upgrade one of my flight seats, but I know you’re not able to pick the seats until 48 hours before your flight and I was wondering if there was any way to upgrade my seats before that? Or...

STARLUX Airlines has announced a new seasonal collaboration featuring Snoopy themed flights that will begin on July 1 and run through December 31 across its network, with a few route exceptions. The campaign is centered around a “Across Seasons, Across the World” theme,...

I have an upcoming Starlux Airlines flight from Manila to the United States as I’m relocating permanently, so my luggage is already fully maxed out and I don’t have much flexibility to reduce what I’m bringing. To manage weight limits, I’m considering wearing a fishing vest on...

I need to change my STARLUX departure date after realizing I misunderstood the itinerary timing and accidentally booked a flight that departs shortly after midnight. I’m trying to pay the required rebooking or change fee, but every payment attempt keeps failing with error code...

This will be my first time flying with Starlux and I am pretty excited to try them out. I have an 11 hour layover at LAX and I am planning to go out and explore a bit before heading back to the international terminal for my flight. I had a couple of questions. How early does...

I’m flying LAX to Bangkok with an 8.5-hour layover in Taipei on Starlux Airlines. During the layover, I want to collect my checked luggage in Taipei and leave it with a friend there, instead of having it continue on to Bangkok. I’m wondering if Starlux allows baggage to be...

I am planning a trip to Taipei in October and found a good fare with Starlux Airlines. While trying to book the ticket, the system keeps requesting passport information during the process. The issue is that I have not received my passport yet, although it should arrive within...

I have a trip booked with a routing of CNX → TPE → LAX → MIA for myself and my child. The final segment from LAX to MIA is operated by American Airlines. I want to purchase an extra checked bag in advance, but I cannot complete that through the system because the last leg is...

My passport shows my given name as “Tuan Kiet” and my last name as “Nguyen.” However, on my boarding pass I accidentally entered only “Kiet” as my first name, while my last name is correct. “Tuan” is technically my middle name, which is why I overlooked it. I have asked...

Hi everyone, I have a single booking with Starlux Airlines: MNL → TPE → LAX. I’m wondering if my carry-on baggage will be checked or weighed again during the layover in Taipei. The allowance is 7kg, and I might change clothes during transit, so the bag could end up slightly...

I’m traveling from the US with four checked bags, each right at the 23 kg limit. I’m wondering how strict Starlux Airlines is with slight overweight cases. Would bags weighing between 23.1 and 23.9 kg still be accepted, or are they likely to charge extra or reject them?

Hello, I’m a new CPAP user and will be flying to Taiwan with Starlux Airlines in a couple of weeks. I don’t plan to use the device during the flight, only at the hotel after arrival. I’ve read that medical devices are generally exempt from standard carry-on baggage limits....