HotelBooking

Trying to use my Ambassador free weekend night and something feels off. Every time I apply the certificate, the hotel price actually goes up compared to booking normally. Also keeps kicking me out of the app into the browser which makes it even more confusing. Am I doing this...

Booked a hotel that says non-refundable, but I’m not trying to cancel, just change the dates a bit. Booking says they can’t do anything unless the hotel approves it. The hotel says Booking can’t change it. Now I’m stuck in the middle and not sure what to do. Is changing dates...

Almost got caught by this and figured it’s worth sharing. I accidentally misdialed the Hilton reservations number by one digit and reached 800-446-6667 instead of the real Hilton number (800-446-6677 or 888-446-6677). A rep answered like it was a normal booking line. I asked...

I’ve always been curious about this when booking Marriott stays. If you book a room using a corporate rate or corporate code, can the front desk staff actually see that when they pull up your reservation? Or does it just show up as a regular booking on their side? Not trying to...

Trying to book a 4 night stay using IHG reward points and noticed something a bit strange. The promotion says the 4th night is free, but when looking at the booking details the first three nights cost more points than they would if booked separately for those same dates. Still...

Got into the habit of screenshotting hotel prices after getting burned once in Lisbon. Paid about $180 a night for a room that dropped to $95 two weeks later. After around six months of tracking prices across roughly 40 cities, a few patterns started to stand out. The “book on...

Trying to book a King room at the InterContinental Marseille using the staff rate, but whenever I enter 3 guests the staff rate disappears. Since I’m an Ambassador, my understanding was that a King room upgrade to a King with a sofa should be guaranteed, which would make it fine...

Booked a one night stay that was advertised as a 2 bed apartment, but the listing photos made it look like a 3 bedroom house. Reached out to the owner before the trip and they even said it was a 4 bed place. Then things started getting confusing. When asking about the...

Just a heads up about a potential scam involving an old IHG Rewards phone number: 1-888-211-9875. This number appears on the back of older IHG Rewards cards. Calls to this number are reportedly being answered by people pretending to be IHG staff. They take credit card details...

Saw someone dealing with a pretty frustrating situation with a hotel in France booked through Booking.com. They booked and fully paid back in January and got the confirmation. Then 6 weeks later the hotel contacted them saying there was a “system pricing error” and the real...

I’m planning a 3 night stay in November and need 5 rooms total. I have enough points to fully cover 2 rooms, and the other 3 will be paid in cash. Is there any advantage to booking all 5 rooms under one reservation versus making 5 separate bookings under my IHG account? One...

I reserved a room that was clearly listed as sleeping four. King bed plus a pull out sofa. When we arrived, it was just a king with a chaise lounge that wasn’t meant to sleep on. So basically a room for two. They said they don’t even have rooms like the one I booked, but I have...

I booked my first Marriott stay with executive lounge access for two people, but at check in it looks like they only coded access for one. In the Marriott app and on the website under manage reservation, it clearly shows lounge access for two. I even showed that in the app to...

I’m 29F in Ontario and planning to start traveling this year. Thinking some US road trips and maybe one or two international trips. I don’t use credit cards because I’ve gotten into trouble with them in the past. But I’m wondering if I’ll basically be forced to get one just for...

Looking at booking the Crowne Plaza Zurich and in the rate breakdown there’s a $9.13 line item labeled “Tray Charge Room Service.” I don’t use room service at all, so this feels like a random junk fee baked in. Is this some kind of local mandatory charge in Zurich? Or is it just...

This is one of those Booking.com problems that only shows up when you actually need paperwork. You paid Booking, the hotel provided the stay, and now both are pointing fingers like it’s not their problem. Meanwhile you’re stuck losing money because neither wants to generate a...

This is nightmare fuel. Booked a capsule hotel in Singapore through Chase Travel, showed up at night, and the place is shut down. Door locked, paper sign taped up saying the electricity is out and to contact the booking agency for a refund. No notice at all. Of course nearby...

Yeah, I know, rookie mistake. I booked a hotel in Prague through hotels.com for 3/19 to 3/24 and somehow selected non refundable, which I never do. Realized after that my flight doesn’t even arrive until the 20th. I don’t want to cancel, I just want to show up a day late and...

Booked a non-refundable hotel in London for June (2 nights) for a concert. Within 48 hours we managed to get better concert tickets for similar money, but now the hotel dates don’t work anymore. I contacted the hotel to ask about rescheduling instead of canceling. They said it...

TLDR: booked a fully refundable hotel on Expedia, canceled within the stated deadline, got confirmation saying I’d receive a full refund… and weeks later I’m still missing half my money. Expedia keeps pushing it back on the hotel. Details: I booked a hotel on 12/3/25 that was...

Figured I’d share in case this helps someone else. We had a Marriott stay booked for this weekend and then a massive snowstorm popped up. Roads are expected to be unsafe and we won’t be able to drive there. I’d booked a non refundable, non changeable rate and I don’t have any...