HotelBooking

I’m looking to book a weekend stay in London and received the following message from the host instead of paying through Booking.com, which I have always done in the past. You may have noticed that during booking there was no option to enter a credit card or a pay now button....

I have a quick question because my friend and I are a bit stressed about a recent booking. We booked a stay at The Delaney Hotel in Orlando through Booking.com for a 4-day trip. However, after completing the reservation, we noticed that the hotel requires guests to be at least...

Hello, I have a hotel reservation in Montreal for a layover at the end of May that I booked over 6 months ago at a normal rate. I recently received a message from the host claiming there is a “maintenance issue” at the property and asking me to cancel the booking myself. The...

I'm booking for a World Cup event in Mexico, and I really don't want to be walked out in case they oversell. If I book directly with the hotel rather than through an intermediary, does that lessen the chances of that or does it not really matter? I know that the guests that...

I am trying to understand if it is possible to use the 4th night free benefit with IHG Hotels & Resorts in a situation where I only actually need 3 nights. For example, I plan to stay Monday to Wednesday nights and check out Thursday morning. However, I will arrive early on...

When booking through the Hilton app, I have sometimes selected one guest initially and then added an additional guest’s details later during the booking process. As a result, my reservation still shows only one guest. Despite this, I have not had any issues at check-in or during...

For the past 4 to 5 days, I have noticed that the booking calendar on Marriott only goes up to April 9, 2027, regardless of the destination or city I select. Normally, I would expect the available booking dates to move forward by one day each day, but it seems stuck at the same...

When traveling to Europe, flights often arrive around 8 AM, but hotel check-in usually isn’t until the afternoon. Ideally, I’d like to go straight to my room upon arrival. Would it cause any issues if I booked the room for the previous night but didn’t arrive until the next...

I’m trying to understand how booking with IHG Hotels & Resorts points works, but the pricing comparison is confusing me. I’m looking at a 4-night stay: Cash price: $1579.92 USD Points + cash: $1539.00 USD + 94,000 points (Reward Nights rate) So it looks like 94,000 points is...

I’m planning to book a Waldorf Astoria stay and want to use either Hilton Free Night Certificates or points to cover it. I have two options: Use 2 Free Night Certificates Or redeem 190,000 Hilton points (95,000 per night) For context, I have over 900,000 Hilton Honors points and...

I’m planning to use points to book a stay with the 5th night free benefit under Hilton. I was told by a phone agent that I need to have enough points in my account to cover all 5 nights, even though one night is supposed to be free and I’ll only be paying for 4 nights worth of...

I booked a non-refundable accommodation through Booking.com, but due to an ongoing war in my region, all commercial flights have been canceled and I’m unable to travel to my destination. I’ve already received a refund for my flight, but I’m still stuck with the hotel booking. I...

I’m in a stressful situation and could use some advice. I booked a hotel through Booking.com with a non-refundable rate. About a week after booking, I noticed several recent reviews (posted after my reservation was made) mentioning bed bugs. My stay is coming up in a few days. I...

I recently booked a hotel in Paris through Booking.com at a very low rate. Less than 48 hours before my scheduled stay, I received a message from the hotel stating that Booking.com had experienced a cyberattack, which allegedly caused incorrect low prices to be displayed. They...

I had booked a stay at the Holiday Inn Express London – Swiss Cottage for an upcoming family trip to Europe at a rate of around $800 total. Recently, the hotel canceled my reservation, citing scheduled renovations. After reviewing recent online reviews, it appears this hotel has...

I’ve been thinking about booking a specialty suite for an upcoming trip to Boston later this year, and I understand that these types of suites often require negotiation through the Four Seasons Preferred Partner program. I’m interested in learning from others who have booked...

A user shared a situation where a friend booked a hotel through Booking.com for a future stay, but the hotel has since permanently closed. Despite providing multiple forms of evidence (including screenshots of the hotel’s website being unavailable, failed contact attempts, and...

A common question regarding whether Diamond Elite status results in automatic upgrades to the “best available” room when booking the lowest-priced category. In practice, upgrades for elite members typically follow these principles: Not guaranteed to the highest-tier room:...

I’ve booked and fully paid for a villa through Booking.com for a trip later this year. We are a stag group, and before booking I specifically confirmed with the host that such groups were allowed despite the listing stating otherwise, and they responded that we are welcome....

Trying to use my Ambassador free weekend night and something feels off. Every time I apply the certificate, the hotel price actually goes up compared to booking normally. Also keeps kicking me out of the app into the browser which makes it even more confusing. Am I doing this...

Booked a hotel that says non-refundable, but I’m not trying to cancel, just change the dates a bit. Booking says they can’t do anything unless the hotel approves it. The hotel says Booking can’t change it. Now I’m stuck in the middle and not sure what to do. Is changing dates...

Almost got caught by this and figured it’s worth sharing. I accidentally misdialed the Hilton reservations number by one digit and reached 800-446-6667 instead of the real Hilton number (800-446-6677 or 888-446-6677). A rep answered like it was a normal booking line. I asked...