North American Airlines

This hasn’t happened to me in a while, but on my recent United flight from Newark to San Francisco, I found someone sitting in my assigned aisle seat. When I asked what seat they were supposed to be in, they reluctantly moved to their assigned middle seat. It was not a major...

I recently had an issue while boarding a Southwest flight and wanted to share the experience. I was traveling on an early morning nonstop flight (7 AM) and, based on the app, the flight did not appear to be full with available overhead bin space. However, when boarding in a...

Has anyone seen passengers who volunteered to gate-check their carry-on bags being allowed to board during the pre-boarding phase? On a recent Delta flight, around 40 passengers boarded during pre-boarding under the announcement “those who volunteered to check their carry-on,...

I was pretty anxious before my trip after reading a lot of negative experiences, especially since I booked basic fares while traveling with a toddler and didn’t realize families aren’t always seated together automatically. However, things worked out because my husband has a...

On a flight from United Airlines traveling from Houston (IAH) to Las Vegas (LAS), the aircraft was full. A very large passenger seated in the middle seat immediately raised both armrests and stated that it was the only way he could fit. This left the adjacent passenger in an...

Sharing a recent travel experience to help others: On April 2, a Frontier flight from Miami (MIA) to Washington D.C. (IAD) scheduled at 6:33 PM was canceled around 4:14 PM. By approximately 5:45 PM, passengers were rebooked at the airport onto a flight the next day to BWI at no...

I’m really getting tired of the constant credit card promotion announcements on American Airlines flights. I’ve heard that there might be a policy limiting these announcements to just one per flight and that they should be kept fairly short, but I’m not sure if that’s actually...

I am currently on a two-week MVP Silver trial status with Alaska Airlines. Two days ago, I was able to move to a Premium seat at no extra charge. Then yesterday, about 8 hours before departure, I received an email confirming an upgrade to First Class for my flight from Seattle...

I recently had a very good experience flying with Spirit Airlines and believe the airline deserves to continue operating. I previously wrote an article on this topic a few years ago, and I think the points are still relevant today.

I understand that military boarding on Southwest Airlines is a courtesy policy and not an obligation, but I experienced something confusing while traveling with my 5-year-old child. A gate agent told me that only the military member could board early and that my child was not...

Hello everyone, a gate agent based in Denver here. I recently finished working a flight and wanted to share a reminder regarding baggage allowance rules, as I frequently encounter pushback from passengers. Hopefully this helps clarify things for at least some travelers....

This is a light, humorous reflection on a preflight moment during a Delta flight. Before departure, the passenger briefly interacted with the cockpit crew while the door was open and jokingly said, “good luck, we’re all counting on you.” The pilots responded positively,...

I have noticed that miles from Alaska Airlines are extremely valuable compared to other loyalty programs. For example, award flights like Helsinki to Edinburgh cost around 7,500 miles, Washington DC to Dallas can be as low as 4,500 miles, and even longer routes such as Hong Kong...

On a recent flight with American Airlines from Philadelphia to Denver, I was seated in first class in an aisle seat. I prefer aisle seats because I tend to get up frequently during flights. After boarding, a couple asked if I would switch seats so they could sit together in the...

I realize I’m mostly just venting, but I’m pretty frustrated with my experience at Portland (PDX) this morning. I arrived expecting to use the Alaska Airlines lounge before my long flight to Honolulu, hoping to have breakfast and a quiet place to relax. Instead, I was told at...

This is the second time I’ve booked Spirit Airlines and the second time my flight has been cancelled. The last cancellation happened just 3 hours before departure, and this time it was a week in advance. The issue is that now all other airlines are extremely expensive, and...

I’m planning to move out of Canada later this year and currently have around 500,000 Aeroplan points. Since I don’t have any specific travel plans where I would redeem them, I’ll likely be using vacation time tied to business travel instead. I also hold Aeroplan SE status, if...

It feels like Hawaiian Airlines has been experiencing a lot more delays since the Alaska Airlines takeover. The airline used to be known for being consistently on time, but that doesn’t seem to be the case anymore. Recently, I had a flight from Las Vegas that was delayed by...

I’m a Delta Platinum Medallion member with both Delta Amex Platinum and Reserve cards. I had booked a June trip using an Amex companion pass a few weeks ago. The booking was confirmed, paid for, and I had already selected seats. Today, I suddenly received an email stating that...

This summer I’m flying nonstop from Dulles (IAD) to Fort Lauderdale (FLL). I’m trying to decide between Frontier Airlines and United Airlines. Frontier is about half the price, which is really tempting, but I’ve heard a lot of mixed/bad reviews. On the other hand, I’ve flown...