HotelFees

15d ago

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Do these hotel mini bars annoy anyone else?

I cannot stand hotels that have these mini bars. The first thing I do when I arrive is take everything out and put it in a drawer because I do not want to be tempted by overpriced snacks like a low quality chocolate bar for $14. Half the time I end up getting charged for...

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18d ago

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Longtime JW Marriott guest disappointed by expensive cabana fees while they sit empty all day. Is loyalty just upselling now?

We’ve been staying at the same JW Marriott for almost ten years now. Same yearly trip, same hotel, and honestly we never really considered staying anywhere else. The staff are still excellent, so this is not aimed at them. What surprised me was that around two years ago, the...

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21d ago

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Charged smoking fee at Marriott after Dyson Airwrap allegedly triggered smoke detector

I recently stayed at a Courtyard Marriott in Roseville, California and noticed a $500 charge on my folio labeled as a “smoke free environment” fee. When I contacted the front desk, I was told the hotel uses automatic sensors that detect smoking in rooms, and that the system must...

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22d ago

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Discussion on unusually high resort or destination fees at Hyatt properties

I’m curious what the most excessive resort or destination fee people have encountered at Hyatt hotels is. It feels like many non-select-service Hyatt properties now add some kind of daily destination or resort fee, which can be frustrating. In my case, I noticed a $20 per night...

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29d ago

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Confusion over LA Workers Protection Fee on Hilton bookings

I saw a discussion about the “LA Workers Protection Fee” being added to hotel stays at Hilton properties. From what I can see, the fee is clearly shown in the Hilton app/website during booking, and even third-party platforms like Booking.com and Expedia also display it before...

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1month ago

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Why do so many Marriott hotels in Europe show unavailable when booking with kids?

I’m currently planning a family trip around Europe this fall and have been searching for hotels with suites or connecting rooms to make things easier with kids. While checking options in Zurich, I noticed that a surprising number of hotels were showing as unavailable. I usually...

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3month ago

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Early checkout fee question at a Hampton Inn in NYC

I have a 4 night stay starting tomorrow at a Hampton Inn in New York, but my travel plans changed and I now need to leave a day early. I called the front desk and they told me there would be a penalty of one full night for checking out early. However, when I looked at the...

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3month ago

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Crowne Plaza Zurich showing a “Tray Charge Room Service” in the rate?

Looking at booking the Crowne Plaza Zurich and in the rate breakdown there’s a $9.13 line item labeled “Tray Charge Room Service.” I don’t use room service at all, so this feels like a random junk fee baked in. Is this some kind of local mandatory charge in Zurich? Or is it just...

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4month ago

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Someone followed me into the M Club… what would you do?

I was scanning my key card to get into the M Club today and someone who was clearly waiting nearby rushed up and walked in right behind me. It felt awkward to stop him and ask if he was allowed, so I didn’t say anything. But it was pretty obvious he didn’t have access. He was...

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5month ago

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Booking.com host says price was a “system glitch” and wants me to cancel and rebook higher. Booking.com sided with them.

I booked a one night stay through Booking.com on Dec 3 for a stay in May. Booking was confirmed at the price shown. Today, the accommodation messaged me saying there was a “system glitch” and the price was wrong, and that I need to cancel and rebook at a higher rate. I asked why...

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6month ago

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Marriott pushing in-app tipping now

Just noticed Marriott sliding a tipping prompt right into the app for my upcoming stay. Maybe it’s new or maybe I just never saw it before, but it feels like yet another grab. If someone earns a tip, I’ll take care of it myself with actual cash. I don’t need an app telling me...

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6month ago

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Surprise amenity fees at the EDIT portal booking, normal?

Booked the Kimpton EPIC in Miami through the EDIT/Chase Travel portal. Used the CSR perks (breakfast credit + $100 property credit), but at checkout they hit me with an extra ~$40/day amenity fee plus tax. Ended up paying around $180 out of pocket for four nights. The Chase...

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6month ago

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Marriott charging for local calls… seriously?

Just noticed the posted phone rates in my room and it says £1.45 for local calls and £3.50 to mobile. Is this actually real? Haven’t seen hotel phone charges like that in years.

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7month ago

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Can someone explain why IHG keeps charging amenity fees?

Stayed at a Kimpton recently and got hit with an “amenity fee” at checkout. I looked it up and seems like a bunch of IHG hotels do this now. Why not just build it into the room rate? Other brands are starting to drop those fees. Curious if anyone actually thinks they’re worth it.

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8month ago

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What’s this “extra person fee” at Marriott?

Looking at a Marriott in Philly and it’s charging $20 per person per night. I picked 4 guests since the room fits 4, but that still seems high. Anyone know what that fee actually covers? And do hotels really check how many people are in the room?

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