Delta Air Lines

Had a pretty surreal travel moment today. JFK to SFO got delayed, then fully cancelled. I left the lounge and headed to the gate to deal with bags. Then suddenly they announce the flight might be back on if they can find a captain. Apparently the original crew couldn’t make it,...

To the guy in 3A on my SkyWest E175… Tried to sneak on a third carry-on, got caught, agreed to gate check it… then just brought it on anyway. Then filled the overhead with all his small stuff instead of using under-seat space like everyone else. On a plane where bin space is...

Boarding a Delta flight out of ATL, I had 2B and preordered a Shake Shack burger. Get on and a guy is sitting there. Says “is this your seat? can we swap so I can sit with my wife?” 2C was open so I didn’t care. Then meal service starts. FA goes to him: “Mr [my name], thanks for...

A mechanical issue caused us to miss the first day of our trip. Delta rebooked us on United and American with a connection instead of our original nonstop since they apparently don’t have agreements with Southwest or Alaska. Before leaving the airport I checked with both airline...

Had one of those travel moments today where everything almost worked out… but didn’t. I was walking around DTW Terminal B with about a 2 hour layover when I noticed a delayed Delta flight going to the same final destination as mine. Thought I might get lucky and get home...

Had a strange moment on a Delta Premium Select flight (A330-300) recently. Cabin was maybe a little over half full. My fiancée and I were sitting in the right bulkhead seats. About three hours in, an older woman behind us needed help from a flight attendant to get to the...

A passenger apparently left an Omega watch worth around $7k to $9k on a Delta flight. The plane got cleaned after landing, and one of the cleaners found the watch but kept it instead of turning it in. The watch eventually showed up at a pawn shop, and the serial number flagged...

Had a slightly awkward situation on a Delta flight today. I boarded pretty late and took my Comfort+ seat, and the passenger next to me was clearly a passenger of size. Nice person, even apologized, but they were well into my seat space. Ended up basically using about a third of...

Was on a LAS to MSP flight sitting in first class and noticed the seat next to me stayed empty the entire flight. There didn’t seem to be any equipment issues, and the flight was roughly 90% full overall. Even the flight attendant mentioned it’s pretty rare to see an empty first...

Been flying Delta for years and usually had great experiences, especially compared to other airlines. But over the last year things seem to have really changed. Customer service lately feels much worse. Getting help from reps has become frustrating and it feels like there’s less...

Took an American Airlines flight recently after mostly flying Delta for years, and noticed something interesting during boarding. Their scanners apparently alert the gate agent if someone tries to board before their group is called. The agent just tells them to wait until their...

Booked a round trip with two legs and checked the upgrade offers in the Delta app this morning. The first domestic leg had an upgrade to first class for about 6,800 miles per person or $168. Closed the app for a few minutes to ask my partner about it. Came back maybe 5 minutes...

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Had a frustrating experience at DTW today. Arrived at the airport 2.5 hours early. Cleared security, sat near the gate for over an hour. Walked up 30 minutes before departure and the gate was already closed. No staff there either. A few other passengers were in the same...

I’m flying out of BOS in a few months in domestic first class using points. It’s part of a little getaway after dealing with some serious health stuff, so I was hoping to treat myself to lounge access before the flight. I have the Delta Amex Gold but no premium cards, and I’d...

I looked into this before a family trip and it’s definitely not super clear at first. From what I understand, if you run out of guest passes, you usually can pay the per person guest fee for additional guests as long as you’re allowed to bring guests in the first place and the...

Trying to laugh so I don’t cry at this point. Every single time I’ve connected through ATL, my checked bag has been delayed or lost. Not once. Not twice. Six out of six. I get that ATL is massive and busy. I could even accept bad luck once or twice. But 6 for 6 feels...

Yes I booked basic. Yes I have the $350 Delta Platinum Amex. Yes I know this sub is about to roast me. But I had just enough miles to yeet myself and my partner from snow to Costa Rica for like $180 instead of burning a companion pass at $800. I chose chaos and frugality. I...

We were flying RDU to ATL to PDX. First leg got delayed about 3 hours, so we were going to miss the ATL to PDX connection. At RDU, after we’d already checked in and checked our bags, a Delta agent rebooked us on a different ATL to PDX flight. Fast forward a few hours, we get to...

Just posting this because it caused a huge headache for friends of ours during the recent snowstorm mess. The Delta SkyMiles Platinum Amex is not the same as the regular Amex Platinum when it comes to travel insurance. It does not have the same trip cancellation/interruption...

Flying ATL to TLH last week and there was an older couple trying to get home. They had first class originally, but on this leg only one of them ended up in FC. The husband was up front and clearly wanted his wife to have a drink back in Comfort+. He kept asking the FA if she...

My husband was flying to Australia for my dad’s funeral. The visa app had issues so it wasn’t showing on their end, even though he had applied. I called Australian border control myself while he was at the airport. They manually approved it and confirmed it was valid in the...