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peterwindow
16d ago
9 comments
No hot water for 4 night stay at cat 6 hyatt, is 15k points fair compensation
Recently stayed for 4 nights at a Category 6 property in New York City booked through Hyatt Hotels Corporation, and we had no consistent hot water throughout the entire stay. At most, it lasted a couple of minutes before turning cold, which made showering and caring for our...
Hyatt
Compensation
HotelPoints
HotelIssues
6
skyclarity
19d ago
8 comments
Using Hilton Aspire card for a $60K wedding at a Hilton property to maximize points
My fiancée and I are planning to have our wedding at a Hilton property, and the initial quote we received is around $60,000. I’ve been researching credit cards and the Hilton Honors American Express Aspire Card keeps coming up as a strong option, so I’m trying to understand if...
HiltonHonorsAspire
Hilton
AmexBusinessCard
PointsStacking
6
justineglobe
3d ago
0 comments
Marriott Bonvoy elite nights reduced, were previously posted bonus nights removed?
I previously had 30 elite nights showing in my Marriott Bonvoy account. This included 2 bonus nights that had already posted from a March stay. Today I checked my account and it now shows 28 nights instead. It looks like the 2 bonus nights may have been removed or reversed. I am...
Marriott
4
marinmaps
17d ago
0 comments
Hyatt Regency Kyoto to be demolished and replaced
I saw a report stating that the Hyatt Regency property in Kyoto (Higashiyama area) will close on May 9, 2027. The building is considered too old, and instead of renovating it, the owner (ORIX) has decided that demolition and rebuilding a new hotel on the same site is more...
News
Kyoto
Hyatt
6
benyonder
5d ago
0 comments
Marriott denying Bonvoy credit for completed 7-night stay
Hello, I am looking for advice regarding a recent issue with Marriott Bonvoy. I recently completed a 7-night stay at LaLuna in Grenada. I booked the stay through my Marriott account using the app and paid with my Bonvoy credit card. After two weeks, the points and nights still...
Marriott
HotelPoints
4
softlanding
10d ago
0 comments
Ritz carlton yacht collection on Marriott Bonvoy points not posting correctly
We recently cruised aboard Ilma with the Ritz-Carlton Yacht Collection. I haven’t seen any points post to my Marriott Bonvoy account, but my spouse received a large number of points instead. Does anyone know how the points system works for these cruises? Do all points go to just...
Ritz-Carlton
Marriott
CruisePlanning
3
quietquest
3d ago
0 comments
Yellow/discolored bathtub water at Alila Napa Valley, is this normal and is the compensation reasonable?
I recently stayed at Alila Napa Valley using points, and I had a very concerning issue with the room. The bathtub water was consistently yellow and appeared dirty or discolored, almost like a urine tint (I have attached photos for reference). It was not a one-time occurrence but...
Hyatt
Compensation
2
tagtrav
12d ago
0 comments
Philly Airport Marriott Review Oof
I understand this is an airport hotel and expectations are usually lower, but my stay at the Philadelphia Airport Marriott was still disappointing. The property feels very outdated and has not been properly renovated in years. The rooms are worn down, the furniture looks old,...
HotelBenefits
Marriott
3
skydenise
5d ago
0 comments
Using extra guest option in Hilton bookings and potential fee difference
When booking through the Hilton app, I have sometimes selected one guest initially and then added an additional guest’s details later during the booking process. As a result, my reservation still shows only one guest. Despite this, I have not had any issues at check-in or during...
Hilton
TravelTips
HotelBooking
2
hellohanoi
9d ago
0 comments
Hyatt Place Fredericksburg Stay Went Wrong After Dirty Room Complaint
I recently stayed at a Hyatt Place location in Fredericksburg, Virginia, and the experience quickly turned negative. When I entered the room, the bed was clearly unclean and looked like it hadn’t been properly changed or checked. I contacted the front desk right away to resolve...
Hyatt
Reviews
2
liftoffleo
16d ago
0 comments
Should I Take a Room Upgrade Reward or 30,000 Hilton Points?
I am trying to decide between two redemption options with Hilton Hotels & Resorts loyalty program. I already have a large points balance (close to one million points) and also currently hold one upgrade reward. Now I am being offered a choice between another upgrade reward or...
Hilton
Upgrades
HotelPoints
2
abzroamer
17d ago
0 comments
Frustration with hotel room design and sleep disruption at Marriott property
A guest staying at a Marriott International property in Burbank expressed frustration with the room design, saying it makes it difficult to sleep comfortably. They complained about a bright, flickering blue light coming from the thermostat that cannot be turned off, which is...
HotelExperience
Marriott
2
gofranny
17d ago
0 comments
Question about Hilton 5th night free benefit and points requirement
I’m planning to use points to book a stay with the 5th night free benefit under Hilton. I was told by a phone agent that I need to have enough points in my account to cover all 5 nights, even though one night is supposed to be free and I’ll only be paying for 4 nights worth of...
Hilton
HotelBooking
PointsStacking
2
inezaloft
19d ago
0 comments
IHG Six Senses massage benefit discontinued and spa facilities unavailable at London property
Hi everyone, I have an upcoming stay booked at the new Six Senses London, which I was really excited about. As an IHG Platinum Ambassador member, one of the key perks I was looking forward to was the brand-specific benefit of two complimentary massages. However, I was recently...
IHG
HotelBenefits
Luxury Travel
2
orlandojet
19d ago
0 comments
Frustrating checkout experience using gift cards at The SOMM Hotel (Autograph Collection)
I recently checked out from The SOMM Hotel (Autograph Collection) and had a frustrating experience at the front desk. I attempted to pay using Marriott gift cards that have Delta branding on them. The staff initially refused to accept them, assuming they were Delta-only cards,...
Hotel And Destination Review Sites
GiftCard
Marriott
2
lazyflier
3d ago
0 comments
Hampton Inn refusing to honor Diamond Reserve late checkout benefit
A Hilton Hotels & Resorts Hampton Inn property we frequently stay at for work (about 33k USD annually in spend) has told us they will not honor the Diamond Reserve late checkout benefit. When I asked about upcoming changes to Diamond Reserve benefits and how late checkout would...
HamptonInn
Hilton
1
seat4sara
5d ago
0 comments
Booked Park Hyatt New York with points before devaluation at high redemption value
I booked 3 nights at Park Hyatt New York during Christmas at 45,000 points per night, which works out to about 4.13 cents per point based on the cash rate of roughly 5,583 dollars. I am wondering if this is a good redemption. As an alternative, I could have stayed at Thompson...
Hyatt
HotelPoints
1
lanewalker
5d ago
0 comments
Hilton Osaka has some kind of golden key club, I asked about it, has nothing to do with status. Anyone know what's the deal here? It's right next door to executive lounge.
Hilton
Lounges
1
baxterbags
10d ago
0 comments
My least liked Marriott feature
Marriott
1
liljetset
10d ago
0 comments
Hyatt No Longer Managing Thompson San Antonio
Hyatt
SAT-SanAntonio
1
ztravels
14d ago
0 comments
Which resort is pictured here? They never label them, it’s so annoying lol
Sounds like a good offer though
Questions
IHG
1
sofiatrips
1d ago
0 comments
How are reserved parking for Diamond Members actually enforced?
Hilton
Diamond
0
lunaontour
3d ago
0 comments
Long stay at Tru by Hilton with limited storage space, any practical organization tips?
Hello, I will be staying in Houston for work next month for about 7–8 nights. I usually stay at Hampton Inn & Suites, but this time I booked a Tru by Hilton property because the rates were significantly better and the location works for my commute. I have stayed at Tru before...
Hilton
0
aviwanderer
3d ago
0 comments
No pet fee being charged inconsistently at Marriott properties when traveling with cats
Hello, I’ve stayed at three different Marriott properties recently while traveling across the country with my husband and our three cats. Each booking was made in advance with pets declared, and I expected the standard pet fee to apply. However, after checkout, I noticed that...
Policies
Marriott
0
sofiatrips
3d ago
0 comments
Can you use the 4th night free benefit on a 3-night stay by booking an extra night?
I am trying to understand if it is possible to use the 4th night free benefit with IHG Hotels & Resorts in a situation where I only actually need 3 nights. For example, I plan to stay Monday to Wednesday nights and check out Thursday morning. However, I will arrive early on...
IHG
HotelBooking
0
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