Diamond

8d ago

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Hilton Diamond member says duty manager called to complain about bad review

A Hilton Diamond member shared a strange experience after a recent hotel stay. At check in, asked about a complimentary upgrade, but the duty manager said the hotel was fully booked. At the same time, the Hilton app was showing plenty of available rooms. The manager said his...

1

19d ago

0 comments

Missing earbuds at Hilton property, how far would you take this?

First off, I know this was ultimately my fault. If you leave something in a hotel room and check out, that’s on you. That said, I stay at Hilton properties 75 to 100 nights a year. Diamond status. Very familiar with the ecosystem. This is the first real issue I’ve run into. This...

2

1month ago

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Is Cathay Diamond actually worth chasing vs staying Gold?

I’m currently Cathay Gold and just a couple hundred status points short of Diamond. I travel a lot for work, but I might fall just short unless I do a bit of a mileage or points run before my year resets. For those who are Diamond, are the real world benefits actually...

2

1month ago

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Diamond status doesn’t feel worth it anymore

I travel almost every week for work and my company’s travel policy isn’t great, so I rely pretty heavily on status to sit up front. I’ve been Diamond for three years now and honestly, it’s starting to feel pointless. Flying cross country to LAX today. Diamond status, used a...

3

1month ago

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The Diamond line is honestly the main reason I stick with Delta

Been Diamond for about six years now and I won’t pretend the program hasn’t been watered down. Upgrades are harder, lounges are packed, and global and regional upgrades don’t go nearly as far as they used to. That said, the dedicated Diamond phone line is still elite and...

1

1month ago

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IHG offering bonus elite night credits again

Looks like IHG just dropped a new promo. You can earn an extra Elite Night Credit for each night you stay, up to 10 bonus nights total. This could be pretty useful if you’re chasing or requalifying for status, especially Diamond. Doesn’t look like anything fancy, just straight...

5

2month ago

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IHG Diamond Ambassador upgrade frustration. Is this really how it works?

I’m fairly new to IHG after many years with Hyatt. I know people love Hyatt, but post pandemic it felt like things went downhill for me, so I wanted to try something different. I’m Diamond Ambassador and have an upcoming stay at the InterContinental Cozumel. I reached out ahead...

2

2month ago

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Done flying for the year and realizing Diamond isn’t realistic for domestic flyers

Wrapped up 2025 with my highest number of flights yet, mostly domestic with a ton of connections. At this point it feels almost impossible to hit Diamond without a cobranded card, constant upgrades, or booking pricey last minute fares. Used my GUCs for a couple international...

6

2month ago

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So close to Diamond but need the secret MQD trick

I’ve only got 28,000 MQDs left to hit Diamond again and need some help. I don’t use credit cards, so the Amex option is out. I also get seasick flying, so I’d rather not take extra flights, and my home airport is Newark which means mostly United anyway. I’ve heard you can earn...

2

2month ago

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2025 wrapped up, how did everyone do?

Finished the year with 313 nights and holding Diamond again. Feels wild to start the counter back at zero and do it all over for 2026. Anyone else hitting the reset and chasing status again?

1

2month ago

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Missing rollover nights after 2025

Finished 2025 with 177 eligible nights, but this morning my account shows 0 nights and Diamond only through 2026. Shouldn’t about 70 nights have rolled over to extend Diamond until Dec 2027?

1

2month ago

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Checked into a Hilton and found actual human poop in the bathtub

Diamond member here and travel a lot for work. Took a quick overnight to Providence just to grab one more night and hit a points goal. Checked into Hilton Downtown Providence and immediately smelled something very wrong. Went into the bathroom and lifted the bathtub drain and...

5

2month ago

0 comments

InterContinental Alpensia ignored guaranteed late checkout, Diamond and Ambassador feel pointless

Just a heads up for anyone considering InterContinental Alpensia, especially if you’re going to ski. I’m Diamond and Ambassador and was told multiple times by IHG support that late checkout is guaranteed. Confirmed it well before booking and again a week before arrival. Planned...

5

3month ago

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Diamond lounge access at Conrad St. James, does it cover the extra rooms I booked?

Booked three rooms at the Conrad London St. James for next year one for me and my wife (I’m Diamond, she’s Gold), one for my parents, one for my brother. I know I get lounge access, but I’ve never booked multiple rooms on the same reservation before, so I’m trying to figure out:...

0

4month ago

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Does IHG Ambassador stack with Diamond for better upgrades?

Just hit Diamond after years with Hyatt and thinking of adding Ambassador. Wondering if combining the two actually improves upgrades at InterContinental properties? Also curious does the 4pm guaranteed late checkout really apply at all InterContinentals, including resorts? That...

1

4month ago

0 comments

Rough check-in at Capital Hilton tonight

I’m a lifetime Diamond and usually check in digitally without issues, but tonight at the Capital Hilton was rough. My room wasn’t ready at 5PM, so I went to the Honors desk for help. The rep was nice, but the manager on duty snapped at me to “get in line” even after I explained...

12

4month ago

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Kindness paid off with Delta

Called the Diamond line to switch a flight (ORD instead of JFK) and asked the rep how her day was. She said most callers had been awful yelling and demanding upgrades on full flights. We laughed about it, finished the change, and she ended up waiving the $300 fare difference...

14

4month ago

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Disappointing stay at Hilton Times Square on points (Diamond member)

Stayed one night at Hilton Times Square using points great location, but the service was rough. The front desk agent who started my check-in literally walked away mid-process, and another person had to finish it. It wasn’t even busy. What really stung was seeing my friend (not a...

1

5month ago

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About to hit Hilton Diamond, how much better is it really?

Never made Hilton my main chain, but thanks to some unexpected work travel, I’ll hit Diamond in a few weeks. For those who’ve been Diamond for a while how big of a difference does it actually make? I know the published perks, but I’m wondering about real treatment upgrades,...

12

5month ago

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Does IHG Ambassador actually include lounge access?

IHG’s site doesn’t mention lounge access for Ambassador, but I’ve seen mixed answers online. Anyone know for sure?

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cassintheclouds

5month ago

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Finally crossed a million Hilton points

Just hit 1,017,000 points and it feels wild seeing that balance. Most of it came from card bonuses over the years plus steady spend and stays. Been hoarding for a while, but I’m ready to burn big. Thinking of splurging on a week at a beach resort with an overwater bungalow...

0

5month ago

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Diamond upgrade at Hilton Hawaiian Village was worth it

Just got back from a stay at Hilton Hawaiian Village and my Diamond upgrade came through 31st floor, ocean view in the Tapa Tower. Honestly, it made the whole trip. Waking up to that view every morning was incredible, and the staff at check-in were some of the friendliest I’ve...

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