American Airlines

American Airlines is not perfect and there is definitely room for improvement, but I feel like some of the criticism it gets is overstated, especially when it comes down to seatback screens. If your main argument for disliking AA or comparing it to other airlines is that United...

I recently witnessed a passenger being removed from an American Airlines flight during boarding, which was a first for me. The situation escalated quickly. Earlier at the airport, the passenger seemed friendly and even bought me a drink, though he was a bit loud. By the time we...

Someone I know was flying with American Airlines and had a confirmed First Class seat (1A). While scanning their boarding pass to board, they were suddenly reassigned to an aisle seat in the back of economy due to an aircraft change, likely to a smaller plane with fewer premium...

I will be transiting through London Heathrow this weekend on a British Airways flight booked through American Airlines. I arrive in Terminal 3 from the US and have a 3.5-hour layover before my next flight to Europe, also departing from Terminal 3. I hold American Airlines...

I was flying domestically on American Airlines in economy when, after taxiing to the runway, the aircraft returned to the gate due to an equipment issue. The flight was then cancelled and passengers were deplaned. At the gate, we were given instructions to call a number to...

I booked a flight directly through the Aer Lingus website from STL to DUB via LHR, with the first leg operated by American Airlines. I am unable to check in online or find my booking on the American Airlines website. I have tried using the AA booking reference, the Aer Lingus...

For the 2025 to 2026 year, I qualified for Concierge Key with about 580k Loyalty Points. I was excited since there is no clearly defined criteria for it. That said, my experience did not match what others often describe. I fly weekly for work, but I only had noticeable...

I originally booked a flight with Lufthansa from Hyderabad to Dallas (HYD → FRA → DFW), but it was cancelled due to pilot strikes. I was then rerouted via Air India (HYD → DEL → SFO), with the final leg from SFO → DFW on American Airlines. What surprised me is that instead of...

I recently saw a gate agent at American Airlines stop a passenger from boarding because they tried to go ahead before their assigned group was called. It was honestly satisfying to see, especially since early boarding by the wrong groups seems to happen all the time. The whole...

I was involuntarily denied boarding on a flight from the US to the UK. I was rebooked onto another flight 16 hours later and had to spend a night in a hotel, which I paid for myself. The ticket was sold by British Airways but operated by American Airlines. From what I can see,...

I had an expensive package shipped via FedEx with “Direct Signature Required.” I was out of town at the time, so I could not have signed for it, and I still have not received the package. The delivery proof is inconsistent. The “photo proof” is only a door tag, not the actual...

I currently pay for a two-device monthly WiFi plan at $59.95 per month on American Airlines flights. Now that many flights offer free WiFi, I am trying to understand whether there is any real advantage to keeping the paid subscription. Since my employer reimburses the cost,...

I have a 9-hour layover at Dallas Fort Worth International Airport arriving early in the morning and departing in the mid-afternoon. I’m trying to decide how best to spend the time inside the airport. I’m considering either moving between different American Airlines Admirals...

I don’t fly American Airlines often enough to fully understand all their rules, but I travel enough overall to know what to expect when booking a premium cabin. I booked a business class ticket for a transcontinental flight from New York City (JFK) to Los Angeles on a Boeing...

I had a new experience today while flying SAN → BOS with a layover in PHX. I decided to take an earlier flight to PHX and ended up with a long 6-hour layover there. While waiting, I randomly checked my checked bag status. Instead of showing “offloaded in PHX,” the app showed “in...

My wife, a US citizen with Indefinite Leave to Remain (ILR) in the UK, was unable to board her American Airlines flight because staff couldn’t process her UK eVisa. The issue seems to be that their system requires a visa expiry date, but ILR has no expiry—it’s indefinite. She...

I am flying from Chicago (ORD) to Perth with connections via LAX and Sydney on a single ticket. The first leg is a Qantas codeshare operated by American Airlines, followed by Qantas flights from LAX to SYD and then SYD to PER. I wanted to confirm whether I need to collect my...

On a recent flight with American Airlines from Philadelphia to Denver, I was seated in first class in an aisle seat. I prefer aisle seats because I tend to get up frequently during flights. After boarding, a couple asked if I would switch seats so they could sit together in the...

I’m flying back from Italy with American Airlines, entering the U.S. through Philadelphia before continuing to Atlanta. On my departure, I’m starting from Atlanta instead of my usual home airport (Philadelphia) to travel with my cousin. Since Philadelphia is my first point of...

While flying from Philadelphia on a miles-upgraded first-class seat with American Airlines, I discovered my seat headrest was completely broken—loose and barely hanging on. I tried getting a flight attendant’s attention, but the cabin crew was busy and it took several minutes...

I’m really getting tired of the constant credit card promotion announcements on American Airlines flights. I’ve heard that there might be a policy limiting these announcements to just one per flight and that they should be kept fairly short, but I’m not sure if that’s actually...

Early morning departure from Dallas/Fort Worth (DFW) to Washington D.C. (DCA). While boarding, I was greeted by a very friendly flight attendant who reached over me to hang up a passenger’s coat. I misread the gesture and thought he was initiating a hug, so I said something like...