Last Saturday, I was flying home from DFW to PHL. Because of my work schedule, I had booked the last flight of the evening, which I usually try to avoid. Unfortunately, storms were affecting both Dallas and Philadelphia, and delays quickly started piling up.
I finished work earlier than expected and arrived at DFW around 6:00 PM. After clearing security and grabbing a coffee, I received a notification at 6:15 PM that my original flight had been canceled.
I checked for alternatives and noticed there was a direct flight departing at 6:30 PM. Using Flighty, I found the gate location and quickly made my way from Terminal C to Terminal A while calling the Executive Platinum support line. The automatic rebooking had placed me on an itinerary through Boston with an overnight layover, which I wanted to avoid.
I explained the situation to the Executive Platinum agent, who immediately tried to get me onto the earlier direct flight. When I reached the gate with only about 11 minutes left before departure, I told the gate agent that the EP desk was working on the change. She simply told me to hang up because she could handle it herself.
I made it onto the flight, ended up with an exit row seat that had an empty middle seat beside me, and arrived home about two hours earlier than I would have on my original itinerary.
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