HolidayInn

We recently finished a 7 night promotional stay at Holiday Inn Club Vacations Smoky Mountain Resort in Gatlinburg that cost $299 upfront and included the usual required timeshare presentation. I wanted to share how the experience went overall. Check in was very smooth and quick....

My wife and I are about to inherit a Holiday Inn Vacation Club timeshare from her parents. They can’t travel anymore due to health reasons. It’s in the points program now, around 700k points, Premier Platinum. They had it for over 20 years and definitely used it a lot. We’ve...

Had a really odd experience at the Holiday Inn at Santiago Airport. Booked two rooms for three people through Booking.com. When we arrived, the front desk questioned the rate, saying their system showed a higher price than what Booking.com confirmed. While I was literally...

My grandparents booked a Holiday Inn Express online using a card, but they weren’t sure if it was actually charged. When they arrived, the hotel asked them to pay again in full. They went ahead and paid since it was Christmas and they needed a room, but now they’re worried they...

Stayed at a Holiday Inn in Texarkana last week and the final charge just posted to my card. The weird part is they only billed me the base room rate 169, even though it should’ve been about 195 with taxes. Incidental hold dropped off and everything, but the final charge is still...

Just spent 10 days at the Holiday Inn Express in Peabody and honestly it was the worst hotel experience I’ve ever had. Rooms kept having busted outlets, toilets that didn’t work, heat blasting in warm weather, and nobody ever fixed anything. I ended up using the lobby bathroom...

Follow-up on my earlier post: IHG support originally told me no advance payment was required, but the hotel itself confirmed the Nexi email was from their reservations team. They say it’s part of a secure payment process to confirm bookings and prevent fraud. Still confusing...

Booked a Holiday Inn months ago for a concert next week, but I’ve seen a few recent reviews saying guests got bumped to another hotel 20 minutes away. I’m arriving around 5–7 PM, check-in starts at 3. Called the hotel and they said I can prepay, wondering if that actually helps...

Usually stay with Hilton, but booked two rooms at a Holiday Inn Express this weekend. We’ll be getting in close to 1am after a concert and I marked “late arrival” on the booking. Anything else I should do to make sure they don’t give the rooms away?

Booked a Holiday Inn Express by the London airport using points before my flight home. Just noticed they still charged my card for the full rate. When I called, they said their fraud system flagged the points booking and switched it to a paid stay without telling me. Nobody...

I’m Diamond with IHG but usually only stay at one Holiday Inn for work. This one has a Tony Roma’s inside the hotel (seems separate though). Is there a way to know if I’ll actually get the free Diamond breakfast at places like this, or does it just depend on the property?

Booked Holiday Inn San Marcos months ago for parents weekend, since the whole city sells out. Got both email and text confirmations right up until the day before. Showed up and they told us our reservation was canceled and the room given away. Their excuse was “no card on file,”...