TitaniumElite

6d ago

0 comments

Hotel tried to undo my NUA upgrade at check-in

Had an interesting experience last year at the W San Francisco using Nightly Upgrade Awards. I originally booked a Studio Suite for two nights and both NUAs cleared for an Urban Suite. The day before check-in I noticed my reservation had quietly reverted back to the Studio...

1

1month ago

0 comments

Titanium breakfast losing omelettes mid stay at a Marriott resort

I’m about 4 weeks into a 5 week stay at the Waikiki Beach Marriott and just got told that starting tomorrow, made to order omelettes are no longer included in the complimentary Titanium breakfast. Apparently this is a corporate change for resort properties without lounges....

5

2month ago

9 comments

Charged $50 a night for WiFi as a Titanium Elite

Stayed at the new City Express Charlotte South End a few months ago and got hit with a $50-per-night charge for “enhanced” internet, even though my Titanium Elite status should include that. My Marriott number was on the reservation and showed in the app. When I called, the...

13

2month ago

0 comments

Titanium Elite walked to a stable at 2 AM with pregnant wife

Checked into my Marriott last night after a long drive for work. Titanium Elite, confirmed upgrade to a King Suite, app showed all good. Arrived around 2 AM with my wife who’s due any day now. Front desk says they’re overbooked because of a genealogy convention. No rooms at any...

1

2month ago

0 comments

Marriott Titanium to Sixt status match actually work for anyone?

I’m Titanium and signed up for the Sixt status match about two weeks ago. Haven’t received any confirmation, email, or status update at all. It just feels like it went into a black hole. Has anyone actually had this go through successfully? If so, how long did it take or did you...

2

2month ago

0 comments

Someone booked a Marriott using my Bonvoy number… but not me

Woke up this morning to a “your room is ready” message for a Marriott in London. I live in Seattle and definitely wasn’t traveling. After some digging, it turns out the room was booked via Booking.com, prepaid, not with any of my cards, but in my name and with my Bonvoy number...

3

3month ago

0 comments

Thought you guys would like this.

0

3month ago

0 comments

Check-in delayed past 6pm at Moxy South Beach, what can Marriott do?

Titanium Elite here and checking in at the Moxy South Beach. It’s after 6pm and they’re still telling me my room isn’t ready. Pretty much blew up the plans I had tonight. Anyone know what Marriott typically does in situations like this? Is it worth contacting Bonvoy support, or...

0

3month ago

0 comments

Got “upgraded” to a suite… but they didn’t bother giving us the extra bed

Booked a regular double room for me and my mom, one night, simple stay. At check in they thanked me for my Titanium loyalty and said I was upgraded to a suite. I already knew all the suites only have a king, so I told them clearly we’d need another bed. Even stopped by again...

0

4month ago

0 comments

Marriott breakfast voucher drama – no iced coffee allowed?

Currently staying at a full-service Marriott with no lounge, got breakfast vouchers as Titanium. Showed up for breakfast and saw a sign saying “Platinum and above: drip coffee only.” I asked nicely if I could just get cold brew instead. Nope. Next day I tried the same thing but...

0

4month ago

0 comments

AS Titanium got me into JAL First Lounge at NRT and Oneworld Lounge at ICN

Heads up for fellow AS Titanium flyers, I got access this week to the JAL First Lounge at Narita and the Oneworld Lounge in Incheon while flying Hawaiian main cabin to Seattle. At NRT, my pass first showed Sakura Lounge, but the agent confirmed I could use the First Lounge...

0

6month ago

0 comments

Titanium breakfast benefits in Europe still confusing

Got this email from Bonvoy saying at the Rome Grand Flora (and other EU Marriotts) the Titanium “welcome gift” is just 1,000 points or a $10 F&B credit. No mention of breakfast. But based on recent stays people are reporting full free breakfast anyway. Anyone here stayed...

0