Online Travel Agents OTAs

20d ago

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Booking.com security breach concerns after reports of automated emails to customers

I reported a potential security issue to Booking.com about 15 days ago, but at the time they told me everything was fine on their end. Now, it appears they are sending automated emails to multiple customers, which makes me think this is not an isolated issue with a single hotel,...

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23d ago

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Non-refundable Booking reservation during war –

I booked a non-refundable accommodation through Booking.com, but due to an ongoing war in my region, all commercial flights have been canceled and I’m unable to travel to my destination. I’ve already received a refund for my flight, but I’m still stuck with the hotel booking. I...

1

25d ago

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Booking.com refusing refund for hotel with bed bug reports

I’m in a stressful situation and could use some advice. I booked a hotel through Booking.com with a non-refundable rate. About a week after booking, I noticed several recent reviews (posted after my reservation was made) mentioning bed bugs. My stay is coming up in a few days. I...

1

2d ago

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Wrong last name on T’way Air booking booked via Trip.com, is it fixable before departure?

I booked a flight for a group of 4 from Singapore to Seoul, with departure on 02/05 and arrival in Incheon on 03/05 morning, on T’way Air. One of the passenger details (my companion) has a completely incorrect last name, not just a typo but the wrong surname entirely. What I...

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3d ago

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Host asking me to cancel Booking.com reservation due to “maintenance issue” one month before stay, likely during Formula 1 weekend

Hello, I have a hotel reservation in Montreal for a layover at the end of May that I booked over 6 months ago at a normal rate. I recently received a message from the host claiming there is a “maintenance issue” at the property and asking me to cancel the booking myself. The...

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3d ago

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Locked out of Airbnb late at night abroad, still waiting on hotel reimbursement advice

I wanted to share an experience and get advice on dealing with Airbnb support during an international trip. We were a group of 6 staying in a 3-bedroom Airbnb. Around midnight, the host accidentally changed the entry code. By 1:30am, we were completely locked out in freezing...

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9d ago

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Why are third party flight prices so much cheaper than booking directly with airlines

I have been searching for flights to Japan for late May to early June, and I keep noticing large price differences between third party websites and airline websites. For example, I found a flight with Shenzhen Airlines listed at around €590 on a third party site, while the same...

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15d ago

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Frontier flights well well well

I recently bought tickets to Las Vegas a couple of days ago through Expedia. I usually fly United and had never flown Frontier before, but I chose Frontier because the price was much cheaper and I went ahead with the booking. Now I’m reading a lot of negative things about...

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17d ago

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Unauthorized €2300 Charge After Suspected Booking.com Security Issue

I wanted to share a recent issue involving Booking.com as a warning to others. Despite claims that no financial data was compromised, I noticed an unauthorized charge of around €2300 on my credit card, even though I had not made any bookings. If you have saved your card details...

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21d ago

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Suspected Booking.com scam: no reviews, no address, and no cancellation policy for London stay

I think I may have been scammed with a booking for a stay in London. A friend made the reservation, but there are several red flags that make me believe the listing might not be legitimate. The property has no reviews, no cancellation policy, and the address is supposedly only...

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26d ago

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So I know Alaska is flying to Seoul South Korea when I want to fly. But it's only showing up on Expedia. I can't find that flight on Alaska's app.

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26d ago

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Hotel in Paris Cancels Booking Due to Alleged Booking.com Issue, Leaves Me Rebooking at Higher Cost

I recently booked a hotel in Paris through Booking.com at a very low rate. Less than 48 hours before my scheduled stay, I received a message from the hotel stating that Booking.com had experienced a cyberattack, which allegedly caused incorrect low prices to be displayed. They...

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1month ago

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Online check-in not possible without Travel ID?

I’m trying to check in online from Germany on the official Lufthansa website, using the same method I’ve used for years, entering my name and booking reference. However, the current mobile website only shows options to log in with a Travel ID or create one. I’m not seeing the...

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1month ago

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Incident with hotel using ozone generator in occupied room

After checking into a hotel room, I noticed a strong and unusual chemical smell that seemed similar to chlorine or metallic odors. When I informed the front desk, they explained that the room had recently undergone construction and painting. Later, a staff member brought a...

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