JetBlue

This would have made my blood boil. They canceled the return NY to LA because of the snowstorm, couldn’t rebook, so you had to book another airline yourself. Then they come back and say that leg was only worth $150 and 1,500 points? On a school holiday Sunday? Yeah okay. No way...

We have a JetBlue flight to Cancun this Saturday. After seeing the news, my wife doesn’t feel comfortable going anymore. We didn’t buy travel insurance. What are our actual options here? Is it just cancel for a credit (if the fare allows) or are refunds only if JetBlue cancels...

You’re basically thinking: cancel the existing Mint ticket for a travel credit, then rebook the same flight with fresh cash so you earn 24 tiles instead of the 12 tied to your original booking. On the surface, it sounds clever. A few things to consider though: JetBlue awards...

Grabbed a last-minute JetBlue fare from Chicago to Boston and didn’t realize something important until it was too late. Turns out JetBlue only runs one daily flight from ORD to BOS, and the only other daily departure from ORD is to JFK. Of course the inbound aircraft got...

From what I understand, JetBlue is checking in and doing security at Terminal 1, then bussing passengers over to Terminal B (Tom Bradley) for departures and arrivals. Does anyone know if that bus transfer is wheelchair accessible? If not, is it possible to walk airside from...

Currently on a JetBlue flight and had a strange interaction with the snack cart. I had headphones in and when the flight attendant got to me she just said “snacks?”. I asked what the options were, but she didn’t answer and just handed me plantain chips. I gave them back and said...

Used to fly JetBlue nonstop between Boston and Seattle for years after moving from the west coast to Boston. It became the go to airline for visiting family because avoiding layovers on a 5+ hour trip made a big difference. Even got the JetBlue credit card to stay loyal and keep...

Had a JFK to Paris flight with JetBlue and ran into a really strange situation at the gate. Holding a Hong Kong SAR passport, which normally doesn’t require a Schengen visa for France. Gate agents refused boarding saying a Schengen visa and ETIAS registration were required....

Had a nonstop CDG to BOS for Feb 24, around $600. Blizzard cancelled it. Under EU261 I thought I could be re routed at the earliest opportunity, even on another airline if needed. But I’ve talked to three JetBlue agents and they all say my only options are a refund or the next...

JetBlue is now letting Plus and Business cardholders buy a $79 day pass to the BlueHouse lounge at JFK if you’re flying Blue fare or higher. I have the JetBlue card and qualify, but I’d only buy the pass if I can pay with my Amex Platinum to trigger the airline incidental credit...

That’s brutal, especially on a premium transcon. If it was a true aircraft swap to a non-Mint aircraft, that explains the system auto-downgrade. JetBlue doesn’t have a ton of spare Mint-configured planes, so when they sub in a non-Mint bird on JFK/LAX type routes, it creates...

Had a frustrating situation this morning at LAS with JetBlue and wondering what my options are. My 7am flight pushed back and started taxiing, then the pilot announced they needed to reset a flight computer and we returned to the gate. About 15 minutes later they deplaned...

Booked a spring break flight from San Juan to Boston back in October for two adults and two kids (7 and 4) and paid extra to pick our seats together. In November the original flight got cancelled and JetBlue automatically moved us to a flight 3 hours later, but our seat...

IT problem. Happened today

Had a weird thing happen while booking a JetBlue flight with a friend. We were both sitting together booking the same flight at the same time, just using our own credit cards. The fare was showing $136 for both of us. I completed my booking, but when my friend tried to check out...

This is a rough one. Flight 474 AUA to BOS delayed 6 hours, sat on board 2 more, then pilot announces radar issue and says it’s unsafe to fly. Everyone deplanes, gets bused to hotels, no real communication. Next day some passengers lose their seats because the aircraft gets...