Hertz

Curious if anyone else has run into this. I’m a Hertz Gold member and rent a lot. Returned a car yesterday at the Escondido location after filling up less than half a mile away. Fuel gauge showed full, all bars. Agent tells me their system says the car came back at 93 percent...

Picked up a rental at RDU today expecting to pay exactly what I booked online. At the counter, the agent asked if I wanted insurance and I declined, explaining my credit card covers it. She immediately said, “We don’t do that here.” I told her again it’s covered by my Citi card....

Went in today to pay for my Uber Hertz rental and it turned into a total nightmare. The guy at the counter wouldn’t tell me what I owed, said he needed to check the car, then came back claiming there was “damage.” It was literally just dirt. Tried to explain the car was filthy...

Rented from Hertz and drove from Pittsburgh to DC. Light rain, winter roads, some salt. Pretty normal conditions. Returned the car with some dirt on the exterior, nothing crazy. Later I see an $85 exterior cleaning fee on my bill. That feels wild to me. This wasn’t mudding or...

I applied the Amex Platinum Hertz discount while logged into my account and a 5 day rental came out to about $77 per day. Out of curiosity, I opened an incognito window and searched the exact same rental without signing in. Price was around $43 per day. Same car, same dates....