Ryanair

Booked a round trip from the UK to Lithuania. On the return booking it is asking me to either register for an ETA or confirm that I have one. I have ILR to live in the UK, so I do not need an ETA. The issue is the system only gives me two options: say I have an ETA or register...

Had an unusual moment on a recent Ryanair flight from Athens to London Stansted. During descent the crew made repeated announcements telling passengers to completely switch off all electronic devices. Not just airplane mode. They specifically said flight mode wasn’t enough and...

Had a successful AviationADR determination last year against Ryanair. Award was £350 per passenger for 3 passengers, so £1,050 total. In November I received just £350. I raised it multiple times through the ADR portal. They kept saying they’d ask Ryanair for proof of payment,...

Booked a Ryanair flight and recently dealt with the new rule where boarding passes are only available through the app. Downloaded it and everything was fine at first. About a month later the airline changed the flight time. After that the boarding pass in the app became locked...

Had a Ryanair flight recently and something happened I had never seen before. I was watching a Netflix episode I had downloaded on my phone. As we were getting ready to land, a flight attendant came over and told me I had to turn my phone off completely, not just stop watching....

Bit of a stressful situation and hoping someone here might know what to do. I booked a Ryanair flight back in October 2025 for a trip on June 27, 2026 from Cologne to Barcelona (FR2508). When I recently logged into the app, the flight was no longer showing in my account. The...

Flying to the UK in under 48 hours and I have settled status. The Ryanair app still shows my boarding pass as locked/pending. Has anyone had this happen when traveling with settled status? Is it just a document check thing at the airport? Trying to avoid any last minute panic....

I’ve got a flight this weekend and just realized my phone autofilled my details wrong. It put my surname in both the first name and last name fields, so now it shows as “firstname surname surname”. Missed the 48 hour window and they want £115 to change the name, which feels...

Booked a Ryanair trip with a friend for next month but now I am going solo because of work stuff on their end. We did not reserve seats originally. I bought my seat last night and checked myself in already. My friend is basically going to be a no show. Do I need to check them in...

This catches a lot of people out. Even though it’s a domestic UK flight, Ryanair’s own policy is what matters here, not UK border rules. And Ryanair is pretty strict. Their standard rule is passport or national ID card only. They generally do not accept driving licences as valid...

€50 is basically an insult if the bag was properly damaged. Under the Montreal Convention they’re liable up to around €1,300+ for baggage damage, but that doesn’t mean they just pay whatever you ask. You usually need proof of purchase or proof of value, photos of the damage, PIR...

I’d honestly push this further. Yes, fog is extraordinary. No argument there. But EU261 doesn’t just stop at “bad weather happened.” The airline also has to show they did everything reasonable to avoid or reduce the delay. In your case the aircraft was already at Otopeni...

After a disrupted Ryanair flight last year, I had to pay for some basic expenses like a hotel, transport, and food overnight. Nothing excessive, just normal costs you’d expect to be reimbursed after a disruption. I submitted the receipts multiple times, opened several support...

Had a strange boarding experience flying Netherlands → London Stansted recently. I’m a Chilean passport holder with a UK student e-visa, and normally I’ve never had issues boarding or entering the UK. This time at the gate they stopped me and said my visa needed to be verified...

The key issue here is that Stansted does not have true airside transit for separate tickets. With a self transfer on Ryanair, you’ll have to enter the UK landside and go through Border Control. Transit Without Visa can apply in some cases, but it depends on your nationality, not...

The key issue here is the reason for the delay. Strong winds causing a go around and diversion are generally considered “extraordinary circumstances” under EU261. Weather is one of the classic exemptions, meaning the airline usually doesn’t owe compensation even if you arrive...