BookingIssues

20d ago

4 comments

Iberia says my flight is cancelled… but they’re still selling seats?

Checked my booking this morning for a March 16 departure from Madrid and saw “Sorry to inform you, your flight has been cancelled.” No email. No notification. Nothing. Just the original confirmation and a “prepare for your flight” email yesterday. It’s a codeshare, so I checked...

10

18d ago

0 comments

ANA website is almost unusable on desktop

Trying to look at flights on ANA and it’s honestly painful. The actual flight details take up like one inch of screen space, and the rest of the page is giant banners explaining fare types. It’s so cluttered it’s hard to even compare options. I literally had to zoom out to 80%...

5

15d ago

0 comments

JAL cancellation process… why is it so hard?

Wanted to share this in case it saves someone time. Took me two full days to cancel a Japan Airlines booking. Website just kept looping when I tried to cancel. Chat always said “all agents are busy” no matter the time. No clear escalation option either. Big warning: when you...

2

15d ago

0 comments

Partner threatening to remove me from Carnival booking, what can I do?

My partner and I had a Carnival cruise booked, but I recently found out he wasn’t honest about the actual cost. I ended up paying a large portion of it without realizing the full price until I called Carnival myself. Now he’s saying he’s going to change my name on the...

2

21d ago

0 comments

Shenzhen Airlines only let me enter one surname… is that going to be a problem?

Booked BCN to Shenzhen to HCMC with Shenzhen Airlines. Both me and my partner have first name + middle name + two surnames. The booking form wouldn’t allow spaces in either the first or last name fields. It literally says “name must match your identity document” but then doesn’t...

2

25d ago

0 comments

Baby’s first and middle name joined together on Jetstar booking… problem?

Would really appreciate some advice because I am stressing a bit. Booked a family trip to Bali through Qantas, flights are operated by Jetstar. On the Qantas confirmation and e ticket, all our names are correct. But when I check the booking on Jetstar’s site, my baby’s first and...

1

26d ago

0 comments

Non-refundable booking but payment is outside Booking.com?

I requested a stay that had a non-refundable policy and it was accepted. After booking, I realized they don’t take payment through Booking.com. They’re asking for a direct bank transfer and want me to sign a separate contract off-platform. I’m not comfortable with that, so I...

1

1d ago

0 comments

British Airways flight from Malaysia cancelled and now I’m being asked to pay extra

My British Airways return flight from Malaysia just got cancelled because it was supposed to land in Qatar. Now when I try to rebook, it’s showing that I have to pay a large extra fee. My original flight was for March 25, and the alternative dates they’re offering are even more...

0

4d ago

0 comments

Airbnb host asking me to cancel a week before check-in… should I?

Looking for some advice on an Airbnb situation in Ontario, Canada. My host messaged me asking me to cancel the reservation, but from what I understand hosts usually ask for that because they get penalized if they cancel themselves. In the past when a host canceled on me, Airbnb...

0

4d ago

0 comments

Priceline canceled my Japan flight months ago and never told me

I just discovered something pretty stressful and I’m still trying to figure out what to do. A few months ago I booked roundtrip tickets to Japan for me and a friend through Priceline. When I first paid, there were a bunch of weird separate charges showing up on my card like $27,...

0

16d ago

0 comments

Southwest changed my flight without me touching it

Saw this and it would have stressed me out too. Person got an email offering a credit if they switched flights. Ignored it. A few hours later, another email saying “thanks for changing your flight” with a $20 voucher. Flight moved from Friday evening to Thursday at 7am. They...

0