Avis

Had a 15-passenger van booked with Avis for a one-way trip (Georgia → Miami) for a cruise with a group of 9. The booking was prepaid and made months in advance. Three days before the trip, Avis called to say the vehicle isn’t available. They suggested either: a full refund, or...

Rented from Avis in Kansas City and chose the cheaper “mystery vehicle” option. At the counter the agent just asked if I was ok with an EV. I said sure. No discussion of upgrades, no new price quoted, nothing. Returned the car and once I was at the airport I got the e receipt...

I rent from Avis pretty often for weekend trips and usually use a solid corporate discount. Super annoying thing keeps happening though. If I return the car even one day early, Avis drops the corporate rate and re-bills me at the full public price. Every single time I then have...

I booked a prepaid Avis rental via British Airways for Orlando. BA charged me in full before I traveled. After returning the car, Avis charged my card again for the full rental amount when I gave it for the damage deposit. I’m now double charged over $550. I’ve downloaded the...

Just returned a rental and Avis slapped me with a 450 cleaning fee. Called them thinking it was obviously a mistake and they sent me “proof”… a single empty water bottle and an empty plastic cup. That’s it. No dirt, no stains, nothing. Argued with them and they knocked it down...