Ambassador

Trying to use my Ambassador free weekend night and something feels off. Every time I apply the certificate, the hotel price actually goes up compared to booking normally. Also keeps kicking me out of the app into the browser which makes it even more confusing. Am I doing this...

Have a 12-day Europe trip coming up with multiple Marriott stays, so I reached out to my ambassador to help coordinate things like hotel perks, spa bookings, transfers, etc. Call was… not great. Had to repeat everything twice, didn’t seem very engaged, and in the end all I got...

I used my Ambassador free night for a 2-night stay at InterContinental Park Lane London. Booked a premium room on the Mayfair floor and it already looks like I’ve been upgraded to a junior suite in the app, which is a nice surprise and already better than my experience at the O2...

Staying at IC Times Square soon and booked a junior suite. I have Ambassador status and was thinking about the guaranteed upgrade benefit. From what I can see, the only room above a junior suite is the presidential suite, which is a huge jump in category and price. I know...

IHG’s site doesn’t mention lounge access for Ambassador, but I’ve seen mixed answers online. Anyone know for sure?