PSA-Pisa

Had a flight cancelled because the plane’s door literally wouldn’t shut. Missed a prepaid hotel night at my destination. Alaska rebooked me for the next day but denied reimbursement since they don’t cover missed events from cancellations. Figured no problem, I’ll use Amex...

Almost a year into the Alaska and Hawaiian tie-up and there are still some rough edges. Sharing this so others don’t get burned. Booked a roundtrip to Hawaii back in October on the Alaska site. Outbound on Hawaiian, return on Alaska. Used a companion fare. Alaska leg let me pick...

Just a heads-up, boarding the NE Regional from Washington DC today, they stopped everyone with a suitcase and made us test it in the measurement bin. If even half a wheel stuck out, you had to pay the $20 oversize fee. Total confusion since most of us had never seen Amtrak...

Missed my United flight to Maui because of my own dumb mistake, and instead of just rebooking with the airline like my wife tried to do, I went the “save money with Expedia” route. Huge mistake. Expedia had me on chat for hours, gave me totally wrong info, cancelled my ticket,...

Southwest's stated carryon dimensions are 24 x 16 x 10 inches. My bag, as measured when I got home (before I unpacked), is 23 x 13 x 10 inches. (23.5 tall if the soft fabric handle sticks up a bit) However, I was forced to gate check my carryon by the gate agent, who said it was...