Singapore Airlines

We paid an additional fee to reserve a front aisle seat with extra legroom for an elderly family member on a Melbourne to Singapore flight. During boarding, she was asked by the crew to move to a different seat due to an apparent seating arrangement error involving another...

Hello, I have an itinerary booked under one PNR: BOM → SIN → MNL. I will stay in Singapore for about 5 days before continuing to Manila. My next flight from Singapore departs early in the morning at around 7 AM. On the night before my departure, I’m wondering if I can stay in or...

I’m currently traveling in Europe and flew in with Finnair, which had relatively generous baggage rules. For my return journey, I booked a connecting flight involving Scandinavian Airlines through a booking that also includes Singapore Airlines. I realized too late that my...

Customer service told me they reserve the right to do this, and my only option is to talk to the front check in desk. It's a 17 hour flight. Any advice?

I will be flying from London to Singapore later this year on an Airbus A380 in Economy Class with Singapore Airlines. I want to know what complimentary items and amenities are typically provided on this 13-hour flight. From videos and other passenger reports, I have seen...

I had to cancel my flight to Osaka in May due to medical issues. I originally booked during the SQ Fair 2025 for around SGD 600, though it was a less convenient timing (afternoon to night flight). Now I’m looking to rebook after getting my refund, but I’m noticing that prices...

Hello, I’m planning a round trip from Singapore to Vancouver via Air Canada in order to earn miles toward my KrisFlyer Elite Gold. While reviewing the accrual rules for Air Canada flights under KrisFlyer, I found the information a bit confusing regarding how elite miles are...

I recently flew with Singapore Airlines on SQ24 from Singapore to New York (JFK), and about 4 hours into the flight, the in-flight entertainment system stopped working and could not be fixed for the remaining 13–14 hours of the journey. As compensation, the airline initially...

Hi, I’ve tried looking for clear information but even Singapore Airlines live chat has given me conflicting answers compared to what I found on their website. We are flying out on July 3rd and my daughter turns 2 on July 7th. We return at the end of July. We have already...

My flight from Frankfurt to Singapore got cancelled and I’m freaking out. It’s my first time experiencing something like this and I’m devastated. I’ve called customer service and they didn’t responded.

I was recently on a redeye flight with Singapore Airlines from Rome to Singapore in business class. During the overnight portion of the flight, when cabin lights were off and most passengers were trying to sleep, a toddler nearby was speaking loudly for an extended period. The...

I currently have 100,000 points in my DBS Altitude Visa credit card, and if I convert them to KrisFlyer, they become 200,000 miles. I want to know if this is the best conversion option or if there are better ways to transfer credit card points into airline loyalty programs. I am...

Last year, I took my first First Class flight and kept the physical boarding passes as a keepsake. Recently, I tried to preserve them by laminating them, but in the process, I ended up damaging the originals. Now I’m wondering if there’s any way to officially reprint old...

My mother is booked to fly business class from Perth to Paris in May, with a transit through Singapore. She is 79 years old and experiences significant anxiety, although she is physically able to walk without issues. This will be her first time traveling alone. I’m looking for...

I made a mistake while booking a flight through an app by selecting the option that the passenger doesn’t have a last name. Now I’m trying to correct it by adding the last name “Tan,” but the app won’t process the change and instead tells me to cancel and rebook. The passport...

Singapore Airlines has announced updated guidelines for carrying power banks on flights, effective from 15 April 2026, in line with ICAO and CAAS regulations. Under the new rules, passengers are allowed to bring a maximum of two power banks onboard. Any additional units must be...

Hi all, Looking for some perspective after a rough first experience with Singapore Airlines. I flew a 17-hour direct flight in Premium Economy (roundtrip ticket ~$1300). Unfortunately, my seat was basically non-functional: No entertainment No reading light No charging port So...

Traveling as a family of five is already hectic, and things got worse when we realized at the airport that we had made name errors on our kids’ tickets. What could have turned into a major issue was handled incredibly well by the Singapore Airlines ground crew. They stayed calm,...