PassRefund

1d ago

0 comments

Air France–KLM refund nightmare with over $26k tied up

I want to warn others about a serious issue I’m dealing with involving Air France–KLM refunds. I fly business class frequently and recently ended up in a situation where nearly $16k in refunds is missing, while I also had to pay another $10,630 out of pocket to rebook tickets...

3

23d ago

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Paid for Premier, downgraded to Plus. What would you ask for?

Had to book last minute PAR to LDN and the only thing left was Premier, so I paid up. At Gare du Nord my ticket wouldn’t scan. Agent said there was an issue with Coach 1 and my choices were wait 3 hours to stay in Premier or downgrade to Plus and leave 30 minutes later. I took...

1