HotelNews

Just saw this link floating around about a possible Hyatt ransomware leak. Says some data might be out there, not clear how much, but enough that I’m already thinking about changing my password and tightening up login security. Maybe a false alarm, but with breaches I’m not...

A lot of us in the industry have been watching this closely, and I’m curious how other managers are feeling about it. I’ve always believed that if a booking brings more operational risk than revenue, it’s not worth it. Over the years I’ve had to ask Coast Guard groups to leave...

This morning supervisors tried logging into Marriott portals and got locked out. Turns out Marriott cut ties with Sonder, and we only found out by Googling it. Guests are being contacted, stays are getting canceled, but staff got almost no info. Some of us already lost our jobs...

Looks like Hilton’s adding a new top tier above Diamond called Diamond Reserve, spotted in their internal system. It reportedly needs 80 nights plus $18,000 in spend per year and the color’s black instead of purple. No details yet on benefits, but hopefully it means confirmed...

Hyatt just announced a new deal with Chase: starting mid-2026, top-spending Sapphire Reserve and Sapphire Reserve for Business cardholders will get World of Hyatt Explorist status. They’re also adding more luxury brands like Park Hyatt and Alila to The Edit by Chase Travel, and...